Admin Assistant

About the role

North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Responsibilities

• Perform basic to general secretarial or clerical duties related to department functions.
• Receive telephone calls and personal callers, handling inquiries independently or directing to another party.
• Receive incoming mail and email; answer routine correspondence.
• Maintain daily calendar and make appointments.
• Type letters, run reports, maintain or assist in maintaining files and records.
• Perform administrative duties for an individual, group, or department.
• Prepare reports, meeting minutes and correspondence.
• Create and edit documents, spreadsheets and presentations.
• Manage schedules, arrange appointments and itineraries.
• Coordinate meetings, travel, conference calls, and complete expense reports.
• Answer and transfer phone calls.
• Remain knowledgeable of business unit policies.
• May make contacts of a sensitive, complex, and confidential nature.
• May work for one or several department professionals, division heads, officers, or managers.
• Entry-level support role; performs routine tasks as directed and under close supervision.

Qualifications

• High School Diploma or Equivalent required.
• Experience in lieu of a degree not accepted.
• Administrative Assistant or Secretarial Experience: 0‑1 year preferred.

Skills

• Basic understanding of office procedures including filing, copying, scanning, printing and faxing.
• Basic proficiency in MS Office.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong customer service skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.

Benefits

In addition to competitive base pay, Mass General Brigham offers comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate contributions and support professional growth.

Pay

Pay Range: $17.71 – $23.55 per hour (Grade 2).

Schedule

• Work Location: 81 Highland Avenue (Onsite).
• Scheduled Weekly Hours: 20.
• Employee Type: Regular.
• Work Shift: Day (United States of America).