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ADC Engineer I, AWS ADC Monitoring & Observability

Amazon Web Services (AWS) · Arlington, VA · 6 days ago
ConsultingFull-time

About the role

AWS CloudWatch is seeking engineers to support CloudWatch Monitoring and CloudWatch Logs services in specialized security regions. You'll work in a dynamic environment with our software development teams to deliver reliable services to our customers.

Responsibilities

  • Analyze defined projects and break down the work to help define milestones and success criteria
  • Identify when implementations lack high availability or contain defects; investigate systemic patterns
  • Resolve, mitigate, or escalate operational concerns in a timely manner
  • Sustain the operational stability of CloudWatch and CloudWatch Logs services in ADC environments
  • Investigate the root cause of a customer issue impacting CloudWatch service visibility
  • Analyze metric trends to identify performance degradation or capacity concerns
  • Collaborate with the team on automation opportunities for common operational tasks
  • Participate in on-call rotations, responding to service alerts and customer issues
  • Dive deep into logs and metrics to understand system behavior and dependencies
  • Discuss and implement improvements to teams operational processes

Requirements

  • High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
  • 1+ years Linux systems administration experience
  • 1+ years technical troubleshooting / support experience
  • 1+ years of networking experience
  • Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Qualifications

  • Experience with distributed systems at scale
  • Experience with service-oriented architecture and web services
  • Experience with systems administration on either Linux/UNIX or Windows operating systems

Skills

Strong candidates will have experience with Linux command line and bash or Python scripting in large-scale environments, and a solid understanding of networking and distributed systems concepts. You should demonstrate enthusiasm for technical deep-dives, strong communication skills, and the ability to prioritize and organize complex work.

Benefits

Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs).

Schedule

Final compensation will be determined based on factors including experience, qualifications, and location.

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