ADC Donor Specialist Full-Time $13.50-Sugar Hill

Responsible For

• Thoroughly examine and grade donated goods to sell in Goodwill of North Georgia Retail stores.
• Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.

Essential Functions

• Display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Evaluate and navigate decisions effectively.
• Communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Maintain a neat, clean and organized donor door area/attended donation center (ADC) location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Afford assistance to truck drivers with loading/unloading donations.

Job Requirements And Qualifications

• High School Diploma or GED preferred.
• One year or more (1+ years) of production experience preferred.
• Consistently foster a healthy team culture of exceptional guest experience.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed.
• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors).