Ad Operations Specialist, TVAD

About the role

The TVAD Ad Operations Specialist plays a crucial role in the end-to-end management of Linear TV media logs, ensuring traditional television advertisements air correctly as ordered. This role requires high-level coordination between internal Linear Buyers and external television networks to reconcile media spend and performance data.

Responsibilities

• Proactively collect Pre-logs and Post-logs from assigned television networks.
• Ensure all data is uploaded into the proprietary app by established weekly deadlines, primarily every Tuesday.
• Verify that spend and spot totals within the application match physical network logs to ensure accuracy and completeness of work.
• Investigate and resolve technical discrepancies, such as duplicated logs, system errors, or inconsistencies between the app and the log.
• Analyze post-logs against original media orders to identify erroneous airings.
• Flag and investigate common issues, including ads running during paid programming, incorrect creative assets (ISCI codes), or violations of spot separation rules.
• Exercise professional judgment to determine when to credit spots and manage the end-to-end Credit Memo process—from generation and network distribution to tracking through completion—to ensure final client invoices are accurate.
• Serve as a point of contact for networks to understand clearance abnormalities and relay these to the buyers.
• Manage progress reporting via project management tools (Jira) to keep stakeholders informed of the reconciliation status.
• Proactively identify areas for efficiency by spotting trends for automation to streamline redundant tasks within the reconciliation workflow, ultimately increasing overall team productivity and operational efficiency.

Requirements

• Prior experience in marketing or advertising is preferred.
• Demonstrated project management and exceptional organizational skills, with the ability to balance complex workflows and proactively prioritize tasks against tight weekly deadlines.
• Exceptional attention to detail for matching complex spend figures, spot rates, and ISCI codes.
• Experience with ad servers (e.g., CM360, Innovid) and familiarity with the ad serving process from request to impression.
• Working knowledge of digital technicals, including VAST tags, HTML, and basic ad specs.
• Experience in at least one core Ad Ops function: Creative QA, Asset Management, Trafficking, or Reporting.
• Familiarity with various media types, including Audio, Video (CTV/OTT, OLV), and Display.
• Proficiency in Microsoft Excel, including basic formulas, filtering, and pivot tables.

Qualifications

• Some prior experience in marketing or advertising is preferred.
• Demonstrated project management and exceptional organizational skills, with the ability to balance complex workflows and proactively prioritize tasks against tight weekly deadlines.
• Exceptional attention to detail for matching complex spend figures, spot rates, and ISCI codes.
• Experience with ad servers (e.g., CM360, Innovid) and familiarity with the ad serving process from request to impression.
• Working knowledge of digital technicals, including VAST tags, HTML, and basic ad specs.
• Experience in at least one core Ad Ops function: Creative QA, Asset Management, Trafficking, or Reporting.
• Familiarity with various media types, including Audio, Video (CTV/OTT, OLV), and Display.
• Proficiency in Microsoft Excel, including basic formulas, filtering, and pivot tables.

Skills

• Linear TV Concepts: Foundational understanding of Linear concepts, including Dayparts, Clearance inventory, Avails, and BVS watermarking.
• Software Proficiency: Experience with Jira for task tracking and media buying/planning applications.
• Adaptability & Initiative: A self-starter who adopts new processes quickly and suggests prioritization of work based on overall business needs.
• Communication: Strong communication skills to effectively liaise between teams, partners, and networks.

Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.
• Retirement: Match up to 4% of your contributions at 100%.
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources.

Pay

Tinuiti offers competitive compensation packages tailored to individual roles and experience levels. Specific details are confidential and determined by the hiring manager.

Schedule

This role is fully remote and flexible to accommodate the needs of the candidate. The schedule is designed to allow for a healthy work-life balance and is structured to ensure efficient and effective operations.