Acute Dialysis Services Program Manager - RN
Overview
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. You’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Job Description
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Success Profile
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Rewards
The purpose and scope of the role is to ensure the provision of quality patient care to all hospitalized patients in the most efficient manner in accordance with company policy. This includes direct supervision and coordination of inpatient staff, ensuring proper staffing and operations at all contracted facilities, and ensuring efficient staff/patient scheduling and utilization of resources.
Connect
Responsibilities include managing the tactical execution of short- and long-term objectives, ensuring proper staffing and operations, providing leadership and coaching, acting as an advisor, resolving technical problems, hiring, coaching and counseling employees, maintaining a high level of efficiency management, and ensuring compliance with hospital regulations and participating in surveys conducted by TJC, CMS, OSHA and other agencies. Additionally, responsibilities include conducting and documenting acute staff meetings, ensuring provision of dialysis and related services, overseeing billing for services performed, assisting with various projects, and performing other duties as assigned.
Physical Demands and Working Conditions
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Availability for night and weekend calls/troubleshooting may be necessary to oversee issues as they arise with management of a 24/7/365 service. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Could possibly be exposed to infectious and contagious diseases/materials.
Supervision
May be responsible for the direct supervision of various levels of inpatient staff as designated by region.
Education and Required Credentials
Graduate of an accredited School of Nursing (RN); Advanced degree desirable. Current state licensure as applicable.
Experience and Skills
3-5 years’ related experience. 3+ years’ supervisory or project/program management experience preferred.
What Makes a Successful Member of Our Team?
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Compassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible