Jobs · Information Technology · New York

ACS TEAM LEAD

Pawnee Mental Health Services · New York, New York, United States · 2 mo ago
Information Technology$22.19/hrInternship

Pawnee Mental Health is proud of the high-quality services we offer and the positive outcomes our clients achieve. Our employees are the heart of our organization, and each person contributes to our mission. We’re looking for motivated, passionate individuals who want to use their skills to support others. We believe people facing mental health or substance use challenges deserve the chance to live meaningful, productive lives.

Benefits

At Pawnee Mental Health, we are committed to supporting our employees’ well-being by offering a comprehensive and competitive benefits package, including:

  • HRSA Health Workforce Loan Repayment Program for Health Careers
  • Continuing Education: up to 5 days of additional paid leave and a fund of up to $1,000 annually
  • Medical & Vision Insurance: accessible plans through BCBS or Aetna
  • Dental Insurance: 100% covered by Pawnee for employees
  • Kansas Public Employee Retirement System (KPERS): lifetime pension program
  • Life Insurance: coverage up to 150% of your annual income and long-term disability insurance at no cost
  • Paid Holidays: 8 paid holidays throughout the year
  • Generous PTO: start earning 8 hours of PTO per month (12 days per year), increasing to 24 days per year after your first anniversary
  • Paid Medical Leave: 40-hour bank of paid medical leave
  • Employee Assistance Program (EAP): access to support resources for personal and professional life
  • Supplemental Benefits: additional life insurance, ambulance transportation, short-term disability, critical illness, hospital indemnity, and more

Responsibilities

  • Meet and comply with expected administrative and clinical documentation requirements
  • Assist Supervisor in monitoring that assigned team members in their first quarter of employment have an adjudicated or “clean” claim within 5 days of services provided
  • For staff employed for more than one quarter, assist Supervisor in ensuring all staff complete notes by 11:59 the following day
  • Ensure assigned staff fill their weekly schedule to meet client needs and agency expectations
  • Meet client care expectations and comply with established productivity standards
  • Attend and actively participate in clinical supervision and program staffing; provide input on clinical and program issues
  • Network in communities to increase program awareness and learn about new programs
  • Attend assigned meetings within the community and at the state level
  • Work cooperatively with the Management Team and other staff to share resources and expertise in pursuit of the agency's mission
  • Maintain knowledge and skills through regular review of materials and attendance at training events
  • Adhere to PMHS policies, procedures, and applicable ethical codes
  • Manage a team of staff as assigned by the YCS Supervisor; build collaboration and teamwork
  • Monitor team staff to ensure expectations are met
  • Work closely with direct supervisor on hiring and discipline actions as needed
  • Train new staff on the team and help increase skill competency through observation, training, and supervision meetings
  • Research and present new or updated training and information to the team
  • Assist team with crisis situations that may arise
  • Demonstrate sensitivity to all cultural and ethnic differences
  • Perform all other reasonably related duties as assigned by immediate supervisor or other management personnel

Requirements

  • Bachelor’s degree in a human service field or equivalent work experience, or a combination of work experience in the human services field and education (one year of experience substituting for one year of education)
  • Basic personal computer skills enabling entry, retrieval, and use of electronic data
  • Valid driver’s license and automobile liability insurance maintained in accordance with Pawnee policy
  • Strong oral and written communication skills in English

Preferred:

  • Knowledge of the needs and challenges of individuals who experience mental illness
  • Experience with Microsoft Office software
  • Experience leading and supporting a team of individuals

Pay

$22.19 an hour

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