ACE Hardware Home Services - Office Manager

Job Responsibilities

• Respond to job leads in a timely manner
• Cook up the schedule and material ordering for multiple craftsmen and projects
• Utilize our dispatching & schedule management software
• Return customer calls as needed and follow up with past customers
• Perform paperwork and filing duties
• Aid in solving operational logistics to ensure a smooth customer journey

Job Requirements

• High school diploma or GED
• 3-5 years of administrative assistant/scheduling experience
• Comfortable with sales, ability to close bookings
• Adaptive to technology
• Strong customer service skills
• Solid typing skills; ten-key skills, a plus
• Great multitasking and prioritization skills
• Exceptional communication skills
• Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus
• QuickBooks Online or other accounting knowledge, a plus
• Customer-facing experience, a plus
• ServiceTitan experience is a major plus
• Construction industry experience, a plus

Qualifications

Competitive pay
Health insurance
Vacation
Performance bonuses
Company credit card
Flexible scheduling
Advancement and growth opportunities
Regular pay reviews
Plus more!