Accounts Receivable Supervisor/Manager

Responsibilities

• Lead, mentor, and evaluate a team of 5 to 7 collections professionals, creating clear expectations and supporting ongoing development.
• Direct day-to-day accounts receivable and business-to-business collection activities to promote timely payments and healthy cash flow.
• Review aging data, delinquency patterns, and payment behavior to identify risks, set priorities, and drive collection effectiveness.
• Step in on sensitive or complex customer situations, including disputed balances and escalated payment concerns, to help reach resolution.
• Produce and analyze receivables reports using Excel and other systems, translating data into actionable insights for leadership.
• Cook up with Credit, Treasury, Accounting, Sales, and senior management to align collection strategies with broader business goals.
• Recommend and implement improvements to workflows, reporting practices, and internal controls within the receivables process.
• Cook up with receivables-related activities tied to the rollout of a new enterprise system while helping maintain continuity in daily operations.
• Foster a team culture centered on accountability, responsiveness, and strong internal and external customer service.

Requirements

• 5+ years of experience in accounts receivable, collections, or related credit operations.
• At least 3 years of experience supervising or leading a collections or receivables team.
• Strong background in commercial accounts receivable and collection practices; business-to-business experience is highly preferred.
• Proficiency in Excel, including working with exported data, organizing reports, and analyzing account activity.
• Demonstrated ability to manage aging reports, cash application-related processes, billing functions, and collection follow-up.
• Effective communication, sound judgment, and strong organizational skills with the ability to handle competing priorities.
• Track record of building team performance and improving collection outcomes in a fast-paced business environment.

Qualifications

• Bachelor’s degree is beneficial but not required.

Skills

• Accounts Receivable Supervision
• Collection Management
• Excel Proficiency
• Team Leadership
• Financial Analysis
• Customer Service
• Business Operations
• Collaboration
• Performance Improvement
• Complex Problem Solving
• Communication Skills
• Organizational Skills
• Time Management
• Project Management
• Financial Reporting
• Accounting Practices
• Legal Compliance
• Regulatory Knowledge
• Industry Knowledge
• Technology Integration
• Change Management
• Strategic Planning
• Financial Analysis
• Financial Reporting
• Financial Management
• Financial Planning
• Financial Reporting
• Financial Strategy
• Financial Systems
• Financial Transactions
• Financial Valuation
• Financial Workflows
• Financial Reporting
• Financial Reporting
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