Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables operations for a logistics organization in Franklin, Tennessee. This role oversees billing, cash posting, collections activity, and account aging while supporting timely and accurate revenue cycle performance.

About the role

The ideal candidate brings strong commercial collections expertise, a process-driven mindset, and the ability to guide a team toward consistent results.

Responsibilities

• Direct daily accounts receivable operations, ensuring invoices, payments, and account balances are processed accurately and on schedule.
• Lead commercial collections efforts by monitoring outstanding balances, following up with customers, and reducing delinquent accounts.
• Review aging activity regularly to identify payment trends, prioritize collection actions, and escalate risk where needed.
• Oversee cash application tasks to confirm incoming payments are posted correctly and exceptions are resolved promptly.
• Manage billing workflows to support accurate invoice generation, documentation, and customer account maintenance.
• Supervise and develop receivables staff, setting performance expectations and providing guidance on workload and issue resolution.
• Partner with internal stakeholders to investigate discrepancies, reconcile account issues, and improve overall receivables efficiency.

Requirements

• Experience leading accounts receivable functions, preferably in a supervisory or management capacity.
• Strong background in commercial collections and customer account follow-up.
• Working knowledge of cash application processes, billing activities, and account reconciliation.
• Ability to analyze aging reports and take action to improve collection performance.
• Effective leadership and communication skills with the ability to coordinate across teams.
• High level of accuracy, organization, and attention to detail in financial operations.

Benefits

• Medical, vision, dental, and life and disability insurance for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.