Accounts Receivable Supervisor/Manager

Responsibilities

• Direct the day-to-day receivables function, overseeing invoice processing, payment posting, collections activity, deduction handling, and account balancing.
• Guide and develop accounts receivable staff by providing training, coaching, and ongoing support to maintain high levels of accuracy and performance.
• Analyze aging trends and take proactive steps on overdue balances to strengthen collection results and limit outstanding debt.
• Investigate account variances such as disputed charges, partial payments, and unapplied funds, and drive resolution in a timely manner.
• Work closely with sales, customer support, and finance partners to address billing concerns while preserving strong customer relationships.
• Produce recurring receivables reports, performance metrics, and month-end schedules to support management review and close activities.
• Uphold established credit practices, company policies, and internal control standards across all receivables processes.
• Contribute to customer credit reviews, new account onboarding, and ongoing assessment of account exposure and payment risk.
• Recommend and implement process enhancements that improve efficiency, data accuracy, and overall receivables workflow.
• Provide audit support by organizing required documentation and clarifying account activity within the accounting system.

Requirements

• Experience managing accounts receivable operations, including invoicing, collections, cash application, and account reconciliation.
• Strong background in commercial collections and the ability to follow up effectively on delinquent balances.
• Working knowledge of billing functions, payment discrepancies, deductions, and unapplied cash resolution.
• Able to prepare accurate reports and support month-end close activities with attention to detail.
• Effective leadership skills with experience training, mentoring, or supervising team members.
• Strong cross-functional communication skills and the ability to resolve customer account issues collaboratively.