Accounts Receivable Supervisor/Manager

About the role

We are seeking an experienced Accounts Receivable Supervisor/Manager to lead receivables operations for a manufacturing organization in Reston, Virginia. This newly created position oversees a team while strengthening credit, collections, invoicing, and cash application activities to support healthy cash flow and operational accuracy. The ideal candidate brings strong leadership, sound financial judgment, and the ability to improve processes in a fast-paced environment, with retail or distribution experience viewed favorably.

Responsibilities

• Guide the daily work of the accounts receivable team, setting priorities and maintaining high standards for accuracy, responsiveness, and follow-through.
• Establish and refine receivables procedures, internal controls, and documentation to improve consistency, accountability, and compliance across AR activities.
• Monitor performance metrics related to collections, disputes, aging, and cash flow, and present actionable insights to finance leadership.
• Oversee credit management activities, including credit reviews, exposure monitoring, approval decisions, order release support, collection strategy, and cash posting oversight.
• Partner with customer service teams to research, track, and report chargebacks while helping resolve payment-related issues efficiently.
• Drive process enhancements and introduce tools or technology that increase visibility, streamline collection efforts, and improve operational efficiency.
• Ensure customer billing is issued accurately and on schedule across multiple sales channels, including domestic shipments and consignment-related transactions.
• Evaluate overdue accounts for escalation, including write-off recommendations or referral to external collection partners when appropriate.
• Maintain productive relationships with credit agencies and insurance providers, including contract coordination and adherence to applicable requirements.

Requirements

• Bachelor’s degree in accounting, finance, business, or a related discipline.
• At least 2 years of leadership experience in credit, collections, or accounts receivable management.
• At least 2 years of experience reviewing and interpreting financial information to support credit and collection decisions.
• Demonstrated background in accounts receivable operations, including billing, cash applications, aging analysis, and commercial collections.
• Experience approving and managing customer credit within a structured control environment.
• Ability to succeed in a high-volume, fast-moving business setting with competing priorities.
• Industry experience in retail or distribution is strongly preferred.
• Strong communication, analytical, and team leadership skills.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.