Accounts Receivable Specialist

Essential Duties and Functions

• Prepare, post, verify and record customer payments and transactions
• Perform account reconciliations & create reports using Excel
• Investigate and resolve any irregularities or inquires on customer accounts
• Process accounts and incoming payments in compliance with financial policies
• Issue refunds and process RMAs into MAS
• Manage PayPal disputes & contact customers with past due invoices
• Review and approve sales tax exempt certificates
• Maintain relationships with customers, inside sales, and outside sales to maximize timely collection of payments
• Absorb daily contact to collect payment via phone, email or fax utilizing weekly aging reports, updated payment history, and recording all notes electronically within the contact management system.
• Review and run reports (Cash, Unapplied Cash, Hold List, Partial Pay, Hold, Hi-Lo etc.) as needed.
• Reconcile the Accounts Receivable account balance to the General Ledger account balance.
• Prepare key off sheets for Corporate to post unapplied cash to open invoices.
• Manage orders for COD, Cash, Cash in Advance & Credit Card payments
• Verify Account Info & Payment on all International Orders
• Run credit reports and check trade references utilizing D&B reporting system to determine credit status for new account set-up
• Maintain & update customer accounts for taxable status and verify and update all tax certificates for billing and audit purposes
• Absorb indirect responsibility for product quality

Qualifications

• High school diploma or GED required
• Associates/Bachelor’s degree in related field preferred, but not required
• 2+ years accounts receivable and general accounting procedures experience required
• Customer service experience required, excellent verbal and written communication
• Prior experience working with Excel spreadsheets, internet applications and various systems
• Strong organizational skills and ability to meet deadlines and prioritize responsibilities
• Excellent computer skills using Excel proficient, Word, email, Sage 100 a plus
• Strong problem-solving and research skills, ability to multi-task
• Experience working in a fast-paced, team environment, and positive attitude