Accounts Receivable Specialist

Essential Responsibilities

• Follow up with customers by phone, email, and mail regarding past-due invoices to ensure timely payment.
• Maintain detailed records of collection activities and report collection efforts and results to management.
• Reconcile customer payments to billing records, investigate discrepancies, and work with customers to resolve issues.
• Respond to incoming calls and inquiries related to billing and payment matters in a professional and courteous manner.
• Prepare lien waivers and, when necessary, bond claim documentation for delinquent accounts.
• Post cash receipts to customer accounts accurately and in a timely manner.
• Prepare and distribute daily deposit reports.
• Provide support for month-end accounts receivable and retainage reporting activities.
• Prepare and roll forward yearly construction prequalification applications and handle the submission of these applications once reviewed.
• Perform additional clerical and administrative duties as assigned.

Qualifications/Preferred Experience

• Minimum of 1–2 years of experience in collections, accounts receivable, or customer service.
• Strong organizational and prioritization skills with exceptional attention to detail.
• Excellent analytical, problem-solving, and communication skills.
• Ability to build positive relationships with customers and coworkers to achieve successful outcomes.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience with lien waivers, retainage, or highway construction accounting is a plus.
• Ability to manage multiple priorities while maintaining a high level of accuracy and confidentiality.
• Ability to work independently and as part of a team.
• Willingness to communicate with customers via phone.
• Certified Notary Public is preferred; willingness to complete certification upon hire will be considered.
• Ability to pass a pre-employment drug screen and background check.

Benefits

• Medical, Dental, Vision insurance
• 401(k) Match
• Company provided Life insurance
• Paid time off and paid Holidays
• Referral program
• Employee assistance program

About the Role

Surface Preparation Technologies, LLC (SPT) is a leader in highway safety with offices in Pennsylvania and Texas. SPT is the nation's largest rumble strip contractor, combating drift-off and head-on highway crashes. Its sister companies provide other highway safety services including line striping, traffic control, and permanent signage. We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to join our growing highway construction team. The position is located at our corporate office in New Kingstown, Pennsylvania. This position plays a vital role in ensuring timely cash collections, maintaining accurate customer accounts, and supporting contract closeout and compliance activities in a fast-paced construction environment.