Accounts Receivable Specialist

Essential Duties and Responsibilities

• Prepare monthly client invoices.
• Review outstanding client invoices and initiate appropriate collection action including telephone calls and correspondence on delinquent accounts.
• Request claims processing where necessary when information is provided by clients.
• Update demographic and payer related information obtained from the patient or client.
• Ensure all client charges, treatments, and codes are posted correctly.
• Research disputed delinquent account balances, correct any errors including misapplied payments, direct deposit, and overpayment from insurance errors.
• Support management on special projects.
• Answer patient phone calls regarding statements/billing.
• Prepare refund requests for management approval.
• Provide excellence in customer service with ability to interact with and instruct colleagues from beginner to advanced levels.
• Adhere to strict attendance guidelines.
• Comply with all HIPAA guidelines.
• Comply with all company health and safety guidelines.
• Other duties as assigned.

Minimum Qualifications

• Working knowledge of medical, accounts receivable, collections, rejects, denials, appeals and research billing guidelines and policies.
• Working knowledge of Microsoft Office applications.
• Working knowledge of various reimbursement methodologies, including reimbursement reductions, fee schedule calculations and comparisons and review of claims for correct payment.
• Prioritization and multi-tasking skills required.

PREFERRED QUALIFICATIONS

• Two years’ experience in accounts receivable.
• Previous customer service experience.

Education

• Bachelor’s degree.

Physical Requirements

• Ability to lift to 50lbs.
• Frequently required to stand and/or sit for long periods of time.

Environment

General office setting.