Accounts Receivable Specialist

Day-to-Day Responsibilities

• Handle high-volume, in-person customer interactions in a fast-paced environment
• Accept and process payments (cash, check, credit card) accurately
• Serve as a “catch-all” resource—assisting customers and directing them to the appropriate department (billing, service setup, etc.)
• Process mail-in payments during slower periods
• Manage inbound calls, assisting with:
• Payment arrangements
• Account extensions
• General account inquiries
• Support disconnect/reconnect payments and related paperwork
• Provide backup support to the credit lead as needed

What We’re Looking For

• Strong customer service and communication skills
• Experience in accounts receivable, cash handling, or payment processing preferred
• Ability to multitask and stay organized in a high-traffic environment
• Comfortable handling both face-to-face interactions and phone support