Accounts Receivable Specialist

About the role

The Company is looking for an experienced and motivated full-time Accounts Receivable Specialist to join our team. The position involves reconciling customer payments and accounts, maintaining customer relationships, identifying slow-paying customers, and collaborating with other departments to provide exceptional customer support.

Responsibilities

• Maintain accounts receivable records to ensure up-to-date aging reports.
• Create and maintain customer relationships through professional communication.
• Identify slow-paying customers and recommend collection candidates.
• Identify and communicate customer account discrepancies to management team.
• Collaborate with Sales and Customer Service teams to provide exceptional customer support.
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement.
• Exercise integrity and confidentiality in all aspects of position.
• Maintain accounts receivable records to ensure up-to-date aging reports.
• Generate timely and accurate customer invoices, including service and freight.
• Monitor incoming payments and ensure they are applied correctly.
• Process and apply credit card payments.
• Process product returns and credits as required.
• Process credit and rebills as required.
• Prepare, review, and analyze aging reports to identify trends and recommend solutions.
• Produce and send customer statements as required.
• Resolve discrepancies between customer payments and invoices.
• Address customer inquiries and concerns related to payments.
• Work with other departments to resolve billing issues or disputes.
• Make collection calls as needed to resolve past due invoices.
• Create new customer master information and monitor for ongoing accuracy.
• Research customer history to assess and recommend credit limits.
• Reconcile Accounts Receivable ledger with the general ledger.
• Absorb month-end closing activities such as preparing journal entries.
• Work with external auditors and third-party collection agencies as required.
• Aid in the preparation of the annual budget and long-term financial objectives.
• Ensure compliance with all applicable laws and regulations related to accounts receivable.

Requirements

• Bachelor's Degree in Accounting, or professional certifications in specific Accounts Receivable related fields.
• Minimum 5 years of experience in Accounts Receivable positions, preferably in a manufacturing environment.
• Detail oriented and results focused. Must be hands-on, analytical, and highly collaborative.
• Ability to multi-task and solve, sometimes complex, problems in a fast-paced environment.
• Ability to work effectively and cross-functionally with all levels of management.
• Strong skills in Microsoft Excel and Word required.
• Excellent interpersonal, written and verbal skills.

Qualifications

• Detail oriented and results focused. Must be hands-on, analytical, and highly collaborative.
• Ability to multi-task and solve, sometimes complex, problems in a fast-paced environment.
• Ability to work effectively and cross-functionally with all levels of management.
• Strong skills in Microsoft Excel and Word required.
• Excellent interpersonal, written and verbal skills.

Benefits

• 401(k) with Matching
• Medical Insurance (Company contribution for Dependents)
• Dental insurance
• Vision insurance
• Company Paid Short-Term and Long-Term Disability
• Company Paid Life & AD&D
• Vacation, Sick, Holidays
• EAP

Pay

ESTIMATED: $45,413 per year

Schedule

Full time