Accounts Receivable Specialist

About the role

The Accounts Receivable Specialist supports billing, collections, contract administration, and accounts receivable activities across multiple entities and government contracts. This role works closely with Project Accountants, Operations, and customers to ensure accurate and timely invoicing, active management of collections, and current customer accounts.

Responsibilities

• Maintain accurate customer account records and research and resolve billing discrepancies.
• Prepare and submit customer invoices accurately and timely, and assist with contract billing requirements.
• Follow up on overdue invoices and payment status, and document collection activities and customer communications.
• Build positive relationships with customers and contracting representatives, and coordinate with them to resolve invoice disputes and collection issues.
• Escalate collection concerns when appropriate, and assist with collection strategies to improve cash flow and reduce aging balances.
• Aid in the preparation of AR aging reports and collection tracking, support cash collection forecasting efforts, and assist with audit requests and customer account reconciliations.
• Identify opportunities to improve billing and collection processes, and assist with the development and maintenance of AR procedures.
• Participate in cross-training and department development opportunities.

Qualifications

• High School Diploma or GED.
• Strong attention to detail and organizational skills.
• Ability to communicate professionally with customers and internal stakeholders.
• Basic proficiency in Microsoft Excel, Outlook, and Word.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and customer service skills.

Preferred Qualifications

• Associate’s Degree or Bachelor’s Degree in Accounting, Finance, Business, or a related field, or currently pursuing a degree in one of these areas.
• One (1) year of Accounts Receivable, Billing, Collections, or Accounting experience.
• Experience working with ERP systems such as Jamis, NetSuite, or similar accounting software.
• Experience with government contracting, construction, or service-based industries.
• Understanding of billing processes, customer account management, and collections procedures.