Accounts Receivable Specialist

Essential Duties and Responsibilities

• Invoices customers for delivered goods and/or services.
• Liaises with sales and customer service team members to ensure timely payment from customers.
• Follows up with customers on overdue balances and drive collections activity, in accordance with the Company Accounts Receivable Collections policy.
• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable accurately and timely.
• Maintains the accounts receivable ledgers by customer balance. Reconcile customer accounts and resolve discrepancies.
• Maintains detailed records of customer communications regarding account status.
• Escalates high risk and/or delinquent accounts to management and other stakeholders.
• Prepares supplier onboarding paperwork (e.g., credit applications) sometimes required by new customers, in partnership with sales and customer service team members.
• Solves collections issues with customers by examining customer payment plans, payment history, credit line; when needed, coordinates contact with collections companies.
• Provides accounts receivable analysis data to Management for cash control on a weekly basis.
• Maintains detailed records of debits, credits, or other adjustments to Accounts Receivable.
• Post customer credits timely and accurately to ensure accurate statement balances.
• Ensures compliance with company policies and internal controls.

Competency or Position Requirements (Knowledge, Skills and Abilities)

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with team members.
• Excellent organizational skills and attention to detail.

Education and Experience (Required Levels)

• A high school diploma or equivalent (GED) is required.
• An Associates Degree in a related field is preferred.
• A minimum of 3-5 years of professional accounts receivable experience is required.
• Proficiency in Microsoft Office Suite is required.
• Experience with SAP and/or Syteline ERP systems is preferred.