Accounts Receivable Specialist

Position Summary

Essential Duties And Responsibilities

• Process and accurately apply customer payments received by check, ACH, wire transfer, and credit card.
• Research, reconcile, and resolve payment discrepancies, unapplied cash, and short payments to maintain accurate customer account balances.
• Maintain accurate customer account records.
• Contact customers by phone and email regarding outstanding invoices and payment status.
• Perform collection activities while maintaining positive customer relationships.
• Research and resolve billing issues, deductions, and other account discrepancies.
• Respond promptly and professionally to customer inquiries regarding invoices, account balances, and payment history.
• Maintain organized accounting documentation and comply with company policies.
• Perform other accounting and administrative duties as assigned.

Qualifications

• A high school diploma or equivalent required; an associate's degree in Accounting or a related field is a plus.
• Two or more years of experience in accounts receivable, payment posting, or general accounting.
• Experience with collections and customer account management is preferred.
• Proficiency in Microsoft Excel and Microsoft Office.
• Experience with accounting or ERP software is preferred.
• Strong attention to detail, organizational, and time management skills.
• Excellent verbal and written communication skills.
• Able to handle confidential financial information with discretion.
• A professional, customer-focused attitude with strong problem-solving skills.

Skills

• Accounts Receivable
• Payment Posting
• Cash Application
• Collections
• Customer Service
• Account Reconciliation
• Microsoft Excel
• ERP/Accounting Software
• Data Entry
• Attention to Detail

Compensation

Competitive hourly pay based on experience ($23.00- $26.00 per hour)

Benefits

• Comprehensive benefits package
• Paid time off and company holidays
• Opportunities for professional growth and advancement

Work Environment

This position is based in a professional office environment and requires frequent interaction with customers and internal departments. The ideal candidate is detail-oriented, dependable, customer-focused, and enjoys working as part of a collaborative team.