Accounts Receivable Specialist

About the role

We are seeking a dependable, organized, and detail-oriented Temporary Accounts Receivable Specialist to join our team. As a leader in the traffic equipment and safety supply industry in Virginia, we are looking for an individual who is eager to learn, committed to accuracy, and dedicated to providing outstanding customer service.

Responsibilities

• Process customer payments accurately and timely.
• Perform daily cash receipts allocation and ensure payments are applied to the appropriate customer accounts.
• Prepare and reconcile daily bank deposits and cash receipts.
• Perform daily accounts receivable reconciliations and resolve discrepancies.
• Maintain accurate accounts receivable records.
• Contact customers regarding past due balances while maintaining positive customer relationships.
• Investigate and resolve payment discrepancies, short payments, unapplied cash, and billing issues.
• Respond professionally to customer and client inquiries regarding invoices, payments, statements, credits, and account balances.
• Prepare customer statements, aging reports, and collection reports as needed.
• Assist with month-end close processes, including reconciliations, reporting, and supporting journal entries.
• Process credit memos, account adjustments, and refunds when appropriate.
• Maintain organized financial records and supporting documentation.
• Work closely with Sales, Customer Service, and Operations to resolve customer account issues.
• Serve as a liaison between Sales and Accounts Receivable to ensure timely collections and accurate financial reporting.
• Ensure compliance with company accounting procedures and internal controls.
• Assist with audit requests by providing supporting documentation.
• Perform general administrative and accounting support duties as assigned.
• Follow all company policies and assist with additional duties as assigned.

Requirements

• Two to three years of Accounts Receivable, Accounting, Bookkeeping, or related office experience preferred.
• Experience with payment processing, collections, and account reconciliations.
• Strong organizational skills with exceptional attention to detail.
• Excellent customer service and communication skills.
• Strong problem-solving abilities and willingness to learn.
• Ability to work independently while contributing to a team environment.
• Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
• Experience with NetSuite and Acumatica is a plus.

Qualifications

• High school diploma or equivalent required; associate’s degree in accounting, Finance, or Business is preferred.

Physical Demands

• Must be able to remain seated and work at a computer for extended periods throughout the workday.
• Occasionally lift, carry, and move files, office supplies, or boxes weighing up to 20 pounds.

What We're Looking For

• Dependable and punctual with a strong work ethic.
• Highly organized with exceptional attention to detail and accuracy.
• Customer-focused with professional communication skills.
• Strong analytical and problem-solving abilities.
• Self-motivated with the ability to prioritize multiple tasks and meet deadlines.
• Team-oriented with a positive attitude and willingness to support others.
• Trustworthy and able to maintain confidentiality of sensitive financial information.
• Adaptable and willing to learn new systems, processes, and technology.

What We Offer

• Competitive pay based on experience.
• A supportive team environment where your contributions are truly valued.
• Opportunity to gain valuable accounting and finance experience.
• Professional development and hands-on experience within a growing company.
• A flexible, collaborative work environment.