Accounts Receivable Specialist

Responsibilities

• Manage all collection efforts on behalf of the company. For example, initiate collections via phone or email and remind delinquent accounts of open balances; notify customers of insufficient payments and send monthly statements with the goal of optimizing the company is cash receipts and minimizing bad debt losses.
• Monitor customer account detail for non-payment, delayed payments and other irregularities.
• Resolve account discrepancies using various techniques such as by investigating and reviewing supporting documentation.
• Elevate the resolution of delinquent accounts within the customer is organization and seek assistance from the business development and program management team where considered necessary.
• Update customer contact information for collection efforts, as needed and provide thorough documentation of customer interaction in NetSuite.
• Reconcile accounts receivable to the general ledger and resolve any differences.
• Provide accurate aging reports as requested by senior management.
• Manage the credit application process for all new clients and ensure proper set up before payment terms are established.
• Aids to ensure an accurate and timely monthly, quarterly and year end close.
• Respond to credit card company for chargebacks in a timely manner.
• Aid in cash application for payments received from customers in timely manner.
• Aid with schedules for SEC quarterly review and annual audits and SOX compliance.
• Respond to inquiries from the management, CFO and Controller, special reporting requests and the like.
• Support Controller with special projects and development and implementation of new procedures to enhance workflow improvements for the department.
• Aid with financial analysis reports, as needed.
• Identify and implement improvements to collections process and other related procedures.

Qualifications and Education Requirements

• Bachelor's degree in finance/accounting preferred; Associates degree required
• 3-5 years experience in collections and chargebacks
• Working knowledge of Netsuite a plus
• Proficiency in fair credit practices and accounting principles
• Proficiency in MS Office including Intermediate to Advanced Excel skills