Accounts Receivable Specialist

Essential Functions

• Perform daily follow-up on outstanding invoices, delinquent accounts, and upcoming due balances
• Communicate professionally with clients regarding invoice status, payment timing, account discrepancies, and payment commitments
• Maintain detailed collection activity, payment commitments, and follow-up schedules to ensure timely resolution of outstanding balances
• Monitor AR aging reports and identify collection priorities and payment risks
• Work closely with Billing, Accounting, Contracts, and Project Managers to resolve invoice disputes, support project-based billing activities, and manage receivables across multiple entities and business lines
• Process and apply customer payments accurately
• Absorb and review client statements, assist with account reconciliations, and track open issues
• Escalate unresolved collection issues when appropriate
• Support preparation of AR reports, dashboards, and collection updates for management
• Help maintain organized billing documentation and supporting records
• Support ongoing AR process improvements and departmental initiatives

Knowledge, Skills, and Abilities

• 1–3 years of Accounts Receivable, Billing, Collections, or related accounting experience preferred
• Business-to-business (B2B) collections experience strongly preferred
• Experience in a professional services, engineering, construction, legal, or project-based billing environment is a plus
• Strong communication, customer service, and follow-up skills
• Ability to multitask and manage competing priorities in a fast-paced environment
• Strong organizational skills with high attention to detail and accuracy
• Comfortable working independently while collaborating across departments
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Experience with ERP/accounting systems required; Deltek, NetSuite, or similar ERP experience preferred
• Experience working within a multi-entity organization is a plus
• Associate degree or higher in Accounting, Finance, Business, or related field is a plus
• Self-motivated with a strong sense of urgency and accountability
• Persistent and professional in collections follow-up
• Confident communicator comfortable interacting with clients and internal project teams
• Team-oriented with a positive attitude
• Adaptable and willing to learn new systems and processes
• High degree of professionalism, discretion, and trustworthiness

Compensation and Benefits

• Pay Range: $29- $33 an hour
• Benefits: Health, dental, and vision insurance, life insurance, 401(k) match, paid time off, and more