Accounts Receivable Specialist

About the role

We are seeking an Accounts Receivable Specialist to join our team at Bancroft in Cherry Hill, NJ. This position is 4 days in the office, 1 remote.

Responsibilities

• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Communicate discrepancies to management, identify slow-paying Funders/Insurance payers, and recommend collection candidates.
• Avoids delays in processing payments by monitoring and collecting accounts receivable through various means such as telephone, email, and mail.
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement.
• Supports the resolution of issues at the earliest stage of the billing process, including resolving rejected claims to ensure payment of all claims meeting eligibility requirements.
• Communicates with Individual served/Clients and Funder/Insurance representatives regarding insurance coverage for services, eligibility issues, Individual/client responsibility, balance resolution, and other inquiries relating to coverages and services.
• Evaluates, understands, and explains an insurance explanation of benefits to support Individual served/Clients' interpretation of coverage and potential financial exposure.
• Adheres to the Bancroft Code of Ethics, Mission Statement, and Vision Statement in promoting ethical behavior, establishing relationships, and providing guidance in decision-making situations.
• Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements.
• Collaborates and communicates effectively with all levels of the organization.

Requirements

• HS diploma, with a certificate or associate’s degree in Health Care Reimbursement preferred and demonstrated experience of at least three (3) years in reimbursement and/or funding required.
• Proficient in Excel, and other Microsoft Applications, including Word and PowerPoint.
• Experience with Salesforce is a plus.
• Ability to learn and effectively utilize internal billing systems, clearinghouse sites, and various payer portals.
• Customer service oriented with a focus on problem resolution and good outcomes for internal and external stakeholders.
• Excellent interpersonal skills and demonstrated strength in written and verbal communications.
• Able to learn and retain information and record accurate notes.
• Able to follow procedures and be detail oriented.
• Able to collaborate and communicate effectively with all levels of the organization.
• Valid driver’s license required in incumbent’s legal name and current address with no provisional restrictions.

Qualifications

• Minimum 18 years of age required.

Skills

• Customer service oriented with a focus on problem resolution and good outcomes for internal and external stakeholders.
• Excellent interpersonal skills and demonstrated strength in written and verbal communications.
• Able to learn and retain information and record accurate notes.
• Able to follow procedures and be detail oriented.
• Able to collaborate and communicate effectively with all levels of the organization.

Benefits

At Bancroft, you'll enjoy a competitive salary, retirement savings program, generous paid time off, medical and dental insurance, and more.

Pay

$43,000 - $47,500

Schedule

4 days in the office, 1 remote