Accounts Receivable Representative

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan course of action to recover outstanding payments.
• Handle heavy phone activity with customers.
• Contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints from customers.
• Investigate and resolve discrepancies in accounts.
• Establish good relationships with customers.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Qualifications

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information in a professional manner
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Preferred: Accuracy and attention to detail, Excellent internal and external customer service skills, Experience with SAP and AS400

Benefits

• Comprehensive and competitive medical, dental, and vision benefits
• One medical plan option with zero cost to employee
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, life, and AD&D insurance, 100% company paid
• Paid time off and holidays

Pay

• A reasonable estimate of base salary for this role ranges between $19.25 - $24.25/Hour

Schedule

• Full Time
• 1st Shift