Accounts Receivable Representative

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan course of action to recover outstanding payments.
• Heavy phone activity with customers.
• Locate and contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints.
• Investigate and resolve discrepancies.
• Establish good relationships with customers.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Skills/Qualifications

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information in a professional manner
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Preferred: Accuracy and attention to detail
• Excellent internal and external customer service skills
• Experience with SAP and AS400

Benefits

• Comprehensive and competitive medical, dental, and vision benefits
• One medical plan option with zero cost premiums
• Flexible four different medical plan options
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, life, and AD&D insurance, 100% company-paid
• Paid time off and holidays

About the Role

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.