Accounts Receivable Manager - RCM

About the role

The Accounts Receivable (AR) Manager at Gryphon Healthcare will oversee a team of AR Specialists, focusing on claim submission, appeal processing, and collaboration with insurance carriers.

Responsibilities

• Supervise the day-to-day operations of the AR Department, including staffing, training, coaching, performance improvement plans, and problem resolution.
• Conduct monthly one-on-one meetings, performance evaluations, make hiring decisions, and develop corrective action plans when necessary.
• Achie accurate claim submission and timely collections in accordance with all contract terms, including Medicare, Medical, managed care, and commercial insurance.
• Collaborate with RCM operations to analyze reimbursement from various sources, including carrier reimbursement exception reporting, unbilled analysis, and follow-up pending claims analysis.
• Ensure maximization of cash collections through diligent and timely monitoring of open accounts receivable balances.
• Develop and monitor AR policies and procedures, and implement changes in workflow to improve productivity.
• Distribute and assign duties and responsibilities to employees, ensuring skill levels are appropriate to the assigned tasks, and monitor the department's productivity.
• Effectively interact and collaborate with other departments to resolve and clarify system issues.
• Provide leadership, drive change, and facilitate process improvements.
• Promote organizational efficiency, identify opportunities for change and continuous quality improvement, and implement automation to improve efficiency.
• Create a work environment that fosters teamwork, recognition, mutual respect, and employee satisfaction.
• Stay updated with carrier rule changes and disseminate the information within the company.
• Understand and remain updated with current billing regulations and compliance requirements.
• Assist as needed to perform other related duties and special projects as assigned.

Qualifications

• College or business degree preferred.
• High School graduate or equivalent required.
• Minimum of two (2) years of previous supervisory experience and five (5) years of experience in medical billing.

Skills & Competencies

• Inspire and foster team commitment and trust.
• Develop employees through effective, proactive coaching and mentoring.
• Show strong attention to detail and analytical skills.
• Exhibit excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple deadlines.
• Supports strategic planning by connecting implementation plans to organizational goals.
• Proactive, solutions-oriented mindset.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.