Accounts Receivable Manager
About the Company
Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that has been in business since 1957. With over 6,000 employees and 450+ locations nationwide, Helena ranks at the top nationally for volume and sales in the industry. The company operates in various facets including product development, sales, operations, precision technology, and manufacturing, with its corporate office located in Collierville, Tennessee.
About the Role
The Accounts Receivable Manager is responsible for the timely and accurate exchange of customer payment information through the electronic interface between the lockbox bank, Helena's remittance processing system, and Oracle accounts receivable. This role focuses on producing accurate customer accounts and statements and includes leading a team. The primary duty involves office or non-manual work related to the management or general business operations of Helena, requiring discretion and independent judgment on significant matters.
Responsibilities
- Manages timely and accurate exchange of customer payment information through electronic interfaces between the lockbox bank, Helena's remittance processing system, and Oracle accounts receivable.
- Communicates system failures and monitors resolutions.
- Processes monthly customer statements after reconciliation, coordinates with the statement vendor for timely printing and mailing, and monitors the statement schedule.
- Manages the Helena finance monthly funding process, including requesting special loan advances, ensuring accurate payment posting, monitoring receipt of funds, error correction, and returning unneeded advances.
- Develops and communicates team policies and procedures, and provides training to location team members.
- Researches and reconciles customer payment disputes.
- Manages the daily workload of the corporate cash application unit and ensures research and reconciliation of exception payment transactions.
- Compiles and maintains statistical data tracking payment volumes by business unit, formatting information into spreadsheets and charts for leadership decision-making.
- Travels to business unit locations as needed to present and train on the cash application process and other projects.
- Leads and manages other team members, including interviewing, hiring, training, and performance appraisals.
- Operates a company vehicle as required.
- Provides excellent customer service to all internal and external customers.
- Performs other work-related duties as assigned.
- Ensures reliable and regular attendance and follows all company policies and procedures.
Requirements
- Bachelor's degree in finance, accounting, business, or a related field is required.
- Five years of related work experience is required.
- Accounts Receivable and Cash Applications experience is preferred.
- Leadership experience is preferred.
- Ability to acquire a comprehensive understanding of the bank's lockbox process, Helena's Oracle accounts receivable software, online business center for customer payments, location cashiering, i-payments, and Helena's finance funding process.
- Problem-solving skills and proficiency in Microsoft Office are required.
- Working knowledge of Oracle applications is preferred.
- Ability to read, write, and speak in English is required; communicating in Spanish is a valuable skill.
- Travel up to 5% is required.
- Valid U.S. driver's license is required to drive a company vehicle; must meet all company requirements for driving.
- Successful completion of a drug screen and background check is required.
Leadership Responsibilities
At Helena, leaders are expected to demonstrate integrity, passion, and accountability. Responsibilities include interviewing, hiring, training, and coaching employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems while adhering to Helena's policies, procedures, and applicable laws.
Work Environment
The work environment is a typical office setting with a mostly quiet noise level. The position requires the use of hands for various tasks, as well as the ability to talk, hear, walk, stand, and sit. Occasional lifting or moving of up to 10 pounds may be required.
Benefits
- Health, Dental, and Vision Insurance starting the same day of employment.
- Earn up to $3,000 in Reward Dollars for your Health Savings Account (HSA).
- Access to earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
- Robust 401(k) Savings Plan with a 100% company-match up to 5% starting on the first day; company-match increases up to 10% based on years of service and contribution amount.
- Three-year vesting on company-match with 1,000 hours of service.
- Up to 15 days of paid time-off plus 9 paid holidays.
- Free Term Life Insurance at 1x your annual base pay.
- Free Short & Long-Term Disability.
- Up to four weeks of paid Parental Leave.
- Education Assistance.
For more detailed information about benefits, visit helenacareers.com/benefits.