Accounts Receivable Lead Coordinator

Key Responsibilities

• Provide leadership and guidance to the accounting team fostering a collaborative and high-performing work environment
• Supervise and review the work of accounting coordinators, ensuring accuracy and timeliness of financial transactions
• Answer dedicated accounting phone line to assist customers, field professionals, and trade departments in applying payment to customers' accounts, updating payment information, and addressing questions surrounding invoices, customer financing, etc.
• Manage residential and customer accounts for billing issues, payment terms, applying open credits, processing application for net 30-day terms, and third-party work order portals, where applicable
• Contact customers to collect past due balances and assist with legal mediation of doubtful accounts
• Post customer payments (ACH, credit card, cash, checks). Prepare cash and check deposits for bank
• Process and reconcile credit card payments (including refunds)
• Print and mail customer statements and invoices upon request
• Process COIs, W-9s, and Lien Waivers upon request
• Afford assistance with month-end clean-up and bank reconciliations
• Effectively communicate with team members and customers regarding accounting questions, assisting with month-end procedures, and general administrative tasks

Requirements

• Associate or bachelor's degree in accounting or relevant field
• Minimum of two (2) years of accounting experience (Accounts Receivable or Bookkeeping)
• Proficient in accounting software and Microsoft Office Suite
• Excellent organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment by exhibiting exceptional time management
• Critical thinking, reasoning, analysis, and problem-solving skills
• Ability to effectively communicate (face-to-face, via telephone, email, and presentation skills) within the accounting department and cross functionally
• Provide exceptional customer service, adjusting the communication style as needed to ensure the best customer experience is provided
• Consistently maintains a professional and courteous manner
• Regular attendance, punctuality, and adherence to work schedule
• Ability to work independently and as part of a team

Benefits

• Salary Range: $60,000 - $72,000
• Health, dental, & vision insurance premiums for the employee and any eligible family members
• Competitive 401K Retirement program (HB contributes up to 10%!!)
• 15 Paid Time Off Days
• 9 paid holidays
• Referral Program
• Employee Discounts plus Friends & Family Discounts

About the Role

With our strategic expansion into new markets—including Nashville, TN and Denver, CO—we're embracing exciting growth opportunities and navigating increasingly complex operational needs. In just a few years, we've transformed from a close-knit family business of 50 employees into a thriving, multi-market enterprise of more than 500 team members. With operations spanning Missouri, Illinois, Tennessee, and Colorado, we're poised for continued growth—and that means strengthening our financial foundation.

Pay

Salary Range: $60,000 - $72,000

Schedule

Regular attendance, punctuality, and adherence to work schedule