Accounts Receivable Administrator

About the role

This role will assist in the preparation and distribution of financial statements for internal and external purposes. You will rely on experience and judgment to plan and accomplish goals, and record payments to customers' accounts while maintaining accounts receivable records.

Responsibilities

• Maintains accounts receivable records, including editing, checking, and preparing accounts receivable entries and tabulating control statistics.
• Works closely with account managers, customer service representatives, and repair administrators.
• Files unpaid invoices and keeps account of cash receipts, claims, and unpaid invoices.
• Computes and records interest charges, refunds, and similar items.
• Performs account reconciliation and collections.
• Processes and verifies applications for credit and solicits payment on overdue accounts.
• Prepares vouchers, invoices, or account statements.
• Receives customer remittances and applies cash to accounts (both AR and miscellaneous).
• Investigates discrepancies with customers and/or departments and facilitates resolutions.
• Makes debit/credit memos or AP/AR transfers when appropriate to reconcile activity.
• Sends checks received in facility to lockbox.
• Processes credit approvals including setting up new customers and invoicing.
• Ensures thorough customer contact and proactive billing and collection practices to minimize accounts over 90 days and short payment balances over 60 days.
• Communicates with customers regarding past due balances, facilitates on-time payment, and reports status to superiors.
• Prepares collection letters and recommends third-party collection and account write-off, including research of customer accounts.
• Processes credit card charges.
• Provides backup for bank reconciliations and monthly journal entries as needed.
• Understands interaction between GL and subsidiary ledger.
• Creates and maintains Excel worksheets.
• Performs other duties as assigned.

Requirements

Knowledge and Skills

• Must be able to perform all essential duties satisfactorily. Reasonable accommodations may be provided for individuals with disabilities.
• Knowledge of basic accounting principles and proficiency with accounting and financial systems.
• Understanding of General Ledger (GL) and subsidiary ledger interactions.

Competencies

• Financial Management
• Ethical Conduct
• Attention to Detail

Education and Experience

• High school diploma plus 4-6 years of related experience, or an equivalent combination of education and experience.
• Knowledge of standard accounting concepts, practices, and procedures.
• Accounting, Finance, or other four-year degree preferred.
• Proficiency in Microsoft Word and Excel required.
• Previous collections experience required.

Communication Skills

• Ability to read, understand, and prepare routine correspondence.
• Effectively communicate with customers, clients, and coworkers in individual or small-group settings.

Mathematical Skills

• Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and interpret bar graphs.

Physical Demands

• Primarily sedentary position; occasional filing duties may require lifting files and opening cabinets.