Accounts Receivable Administrator
Responsibilities
- Receive, evaluate, and process customer refunds by check or credit card, or forward for approval as needed.
- Review customer accounts with credit balances to determine if a refund is needed or submit to state unclaimed property.
- Process daily payments, deposits, and adjustments. This may include processing physical checks, electronic payments, and credit card payments over the phone.
- Provide customer support by phone or e-mail for questions related to account balances, account activity and online bill pay system.
- Aid in the preparation of monthly reports and A/R ledger balances as directed.
- Oversee the Energy Assistance Program by maintaining current knowledge of related state and local agency regulations, educating employees about the program and assigning user access to the portal.
- Approve Energy Assistance pledges, apply payments to customer accounts, prepare annual usage reports and analyze to return unused funds.
- Monitor weekly contract exception reports, research errors, make corrections and contact managers to explain issues.
- Prepare monthly/annual lease invoices.
- Document and follow department processes and procedures.
- Update job knowledge by participating in educational opportunities when available.
- Perform one or more of the following as required: Process daily electronic sales files by importing data from processor, validate accuracy and correct errors; set up merchant accounts for new locations, ensuring they have merchant ID numbers and proper equipment for credit card processing; post monthly credit card processing fees to the general ledger; support the team by assisting others as required meeting team deadlines.
Requirements
- A high school diploma or equivalent.
- Four years’ experience in an accounting role.
- Previous experience working with automated accounting systems.
- Knowledge of JD Edwards programs preferred.
- Proficient with Microsoft Office products.
- Knowledge of basic accounting principles.
- Knowledge of good workflow principles.
- Excellent problem-solving skills.
- Strong oral and written communication skills.
- Able to perform detail work with accuracy.
- Able to work both independently and in a team environment.
- Able to maintain the confidentiality of sensitive information.
- Able to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors.
- Able to meet Company requirements, including successful pre-employment background and drug test.
- Legal authorization to work in the United States.
About MFA Oil Company
MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.
Benefits
Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.
Qualifications
Preferred Skills:
- Bachelor’s degree in accounting or related field.
- Ability to meet deadlines with a high degree of time management skills.
- Ability to set priorities and goals and develop plans for achieving them.
- Excellent analytical and organizational skills.
- Excellent customer service skills.