Accounts Payable Invoice Manager

Job Summary

The Accounts Payable Invoice Manager oversees the daily operations of the invoice processing function, ensuring timely, accurate, and compliant payments to suppliers. This role provides leadership and direction to the Accounts Payable Invoice team, manages workflow and performance, and delivers data-driven insights through reporting and real-time dashboards. The Manager collaborates with various departments to maintain strong financial controls and effective cross-functional partnerships.

Responsibilities

• Supervise, coach, mentor, and develop the Accounts Payable Invoice team, including performance management, training, succession planning, and workload distribution.
• Conduct performance evaluations and provide ongoing feedback to support employee growth and development.
• Foster a collaborative, customer-focused, and high-performing team environment.
• Promote innovation and continuous improvement through employee engagement and process enhancement initiatives.
• Oversee end-to-end invoice processing operations, ensuring accuracy, timeliness, and compliance with company policies and payment terms.
• Manage invoice workflows, including coding, approvals, exception handling, and payment readiness.
• Ensure adherence to established internal controls, audit requirements, and financial policies.
• Resolve complex invoice discrepancies, supplier concerns, and internal escalations while identifying root causes and implementing corrective actions.
• Drive process improvement and automation initiatives to increase efficiency, reduce manual effort, and enhance data accuracy.
• Partner with Finance, Procurement, IT, and business stakeholders to optimize purchasing and invoicing processes.
• Support system enhancements, ERP implementations, upgrades, and regression testing activities.
• Leverage technology solutions, including Oracle and Intelligent Document Recognition (IDR), to improve operational effectiveness.
• Monitor and analyze key performance indicators (KPIs), service levels, and operational metrics to identify trends and improvement opportunities.
• Develop and maintain dashboards and reporting tools to provide visibility into AP performance and compliance.
• Ensure compliance with applicable accounting standards, regulatory requirements, tax reporting obligations, and company policies.
• Support internal and external audit activities by providing documentation, analysis, and process expertise.
• Carefully coordinate and support month-end and year-end close activities to ensure accurate and timely financial reporting.
• Collaborate with accounting and finance teams to resolve accruals, reconciliations, and invoice-related issues.
• Provide leadership support across Accounts Payable functions in the absence of the Accounts Payable Director.
• Execute special projects and strategic initiatives as assigned.

Minimum Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum of five (5) years of Accounts Payable experience, including at least two (2) years in a supervisory or leadership role.
• Experience working with ERP systems and Accounts Payable automation technologies.
• Proficiency with Oracle, Smartsheet, and Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Strong understanding of Accounts Payable processes, accounting principles, and internal controls.
• Knowledge of applicable regulations and compliance requirements, including: Office of Foreign Assets Control (OFAC), IRS TIN Matching, 1099 and 1042 reporting requirements, Canadian tax regulations, including GST, HST, PST, and QST.

Competencies

• Strong analytical and problem-solving skills with the ability to interpret data and make informed business decisions.
• Excellent verbal and written communication skills with the ability to effectively interact across all organizational levels.
• Proven leadership capability, including influencing others, making sound decisions, and driving accountability.
• Ability to motivate, manage, and develop employees while building collaborative and high-performing teams.
• Exceptional attention to detail with a commitment to accuracy, quality, and operational discipline.
• Strong organizational, planning, and time-management skills with the ability to manage multiple priorities and deadlines.
• Continuous improvement mindset with the ability to identify inefficiencies and implement effective solutions.
• Self-motivated, results-oriented, and adaptable in a fast-paced environment.
• Able to interpret and apply complex instructions, policies, procedures, and regulations.
• Demonstrates professionalism, integrity, sound judgment, and a strong customer-service orientation.