Accounts Payable Analyst

Core Responsibilities

• Analyze, follow up on, and resolve Goods Received Not Invoiced (GRNI) and Accounts Payable aging backlogs across North America.
• Act as the primary interface with business partners to manage escalations related to purchase orders, goods/services receiving, and invoicing to ensure timely resolution.
• Identify opportunities to improve processes, increase efficiency, and strengthen internal controls.
• Conduct root cause analysis of recurring issues and recommend corrective or preventive actions.
• Communicate professionally with suppliers—both verbally and in writing—to resolve discrepancies.
• Support leadership through ad hoc reporting and participation in special projects or cross-functional initiatives.
• Assist with internal and external audit requests and provide support during month-end close.
• Support I2P management with problem-solving and detailed fact-finding analysis.
• Meet individual and departmental goals while contributing to corporate initiatives.
• Perform supplier statement reconciliations as needed.
• Handle internal and external escalations (vendors & stakeholders) with a focus on exceptional customer service.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related field.
• 3+ years of experience in a finance environment, including 1+ year working within Source-to-Pay processes and technologies (preferred).
• Strong analytical and data analysis skills with an ability to identify root causes, evaluate options, and recommend solutions.
• Demonstrated continuous improvement mindset and ability to recommend process changes.
• Excellent organizational skills, attention to detail, and follow-through to resolve open issues accurately.
• Ability to manage multiple tasks concurrently and operate effectively in a fast-paced environment.
• Strong written and verbal communication skills, with confidence and professionalism when interacting with suppliers and internal teams.
• Ability to prepare and organize reporting and presentations for various stakeholders.
• Prowess in Microsoft Excel, Word, and PowerPoint; Power BI experience a plus.
• Experience leveraging AI tools to automate routine work, enhance decision-making, and reduce manual effort.
• Experience with invoicing and ERP systems such as Coupa, SAP, ERPLX, BPCS, Oracle, ServiceNow, and T&E systems like Concur (preferred).

Why Xylem?

• Paid parental leave, maternity support, and fertility benefits.
• Flexibility and hybrid work options where applicable.
• Health, dental, and vision insurance from day one.
• Emotional health and wellness programs and Volunteer program (Watermark).
• Paid time off (PTO)/Flexible time off (FTO) and paid holidays.
• Career development, advancement, tuition reimbursement, and student loan forgiveness.
• Generous retirement savings plan with company contribution.
• Employee recognition and discount programs.