Accounting Manager

Responsibilities

• Manage and develop the Program Collections team supporting OPR and Cost Share activities.
• Ensure OPRs and cost share invoices are accurate, supportable, validated, and compliant before initiating any collection efforts.
• Oversee participant, employee, and employer communications related to amounts owed, ensuring clarity, professionalism, and consistency.
• Ensure timely collection, application, tracking, and reconciliation of payments received.
• Cook up accurate pass-through of cost share payments to the state and ensure reliable tracking and reporting.
• Drive collection performance by analyzing trends, monitoring results, and implementing corrective actions.
• Ensure garnishments and child support withholdings are entered timely and accurately.
• Lead process improvements to reduce repeat errors, minimize disputes, and move away from reliance on individual knowledge.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Equivalent experience may be considered in place of formal education.
• Experience managing or supervising a collections, billing, or financial operations team.
• Strong understanding of financial controls, documentation requirements, and reconciliation processes.
• Proven ability to identify process gaps and implement improvements.
• Exceptional communication skills—able to deliver clear, professional, and empathetic messages.
• Demonstrated ability to work with cross-functional partners and navigate complex program rules.