Accounting Clerk - Accounts Receivable

About the Role

The Accounts Receivable Representative is responsible for producing accurate billing statements, maintaining precise accounts receivable records, and ensuring controlled and timely collections and documentation.

Responsibilities

• Invoice, collect, and post premiums from assigned employer groups and/or members.
• Research, balance, and post lockbox or direct pay payments and payment kickouts.
• Process refunds.
• Coordinate with Enrollment Services and Marketing representatives to ensure member eligibility.
• Obtain funding approvals for self-funded, administrative services only (ASO) group check runs.
• Provide select self-funded, ASO groups with monthly cash disbursements.
• Handle NSF collections.
• Pend/Unpend COBRA members when the employer sends verification that COBRA premiums have been paid.
• Maintain employer group billing files and the accuracy of the accounts receivable system.
• Work actiongrams and workflow notifications in Heart.
• Notify members regularly by letter/phone regarding any payment-related issues.
• Save, balance, and distribute month-end reports.
• Maintain billing copies in the Document Repository.
• Provide Form 5500 information for employer groups when requested.
• Prepare medical certifications for members' housing when requested.
• Distribute department mail to the correct staff.
• Perform invoice reconciliations.
• Handle Multiple Employer Welfare Arrangements (MEWA) invoicing.
• Complete LEP reconciliation.
• Invoice, collect, and post for Benefits Administration business.
• Provide self-funded groups with specialized reports.
• Monitor self-funded bank accounts to track funding and payments related to self-funded group activity.
• Gather information and assist with A/R audits.
• Reconcile self-funded group bank statements.
• Assist A/R Manager with high-level tasks, including special reporting under strict timelines.
• Complete various worksheets on a weekly basis as requested by the Manager.

Requirements

• High school diploma or equivalent.
• Effective computer, analytical, organizational, and customer service skills.
• Experience with computer spreadsheets and Microsoft Office Programs (Word, Excel, Outlook).
• Ability to multi-task.
• Excellent telephone skills.

Preferred Qualifications

• Associate Degree in Accounting preferred.
• Experience in billing or accounts receivable preferred.

Schedule

8:00 AM – 5:00 PM, 40 hours per week.