Accounts Receivable Clerk

Drive Accuracy. Strengthen Customer Relationships. Support Financial Success.At ImageWorks Display, we create innovative retail fixtures and custom point-of-purchase display solutions that help brands connect with consumers where it matters most: in the store. Our team partners with leading consumer brands and retailers to transform ideas into high-impact retail environments through creativity, engineering, and flawless execution.We’re looking for a detail-oriented, organized, and proactive Accounts Receivable Clerk to support the accuracy and efficiency of our financial operations. This role is ideal for someone who enjoys working with numbers, resolving discrepancies, communicating with customers, and improving processes. If you thrive in a fast-paced environment, take pride in accurate work, and enjoy building positive relationships with customers and internal teams, we’d love to meet you. Position SummaryThe Accounts Receivable Clerk is responsible for accurately and efficiently managing the company’s accounts receivable activities. Key responsibilities include preparing and submitting customer invoices, applying payments, monitoring outstanding balances, reconciling customer accounts, and generating timely accounts receivable and aging reports.This position regularly communicates with customers regarding invoice status, billing questions, discrepancies, and past-due balances. The Accounts Receivable Clerk also collaborates with internal departments to resolve issues, maintain accurate financial records, and support month-end and year-end closing activities.The ideal candidate is highly organized, dependable, and attentive to detail, with the ability to manage multiple priorities while providing responsive and professional customer service. Essential Responsibilities Invoice Processing and Payment ManagementPrepare, process, and submit customer invoices accurately and on time.Submit invoices through email or customer-specific billing portals in accordance with customer requirements.Verify that invoices contain the appropriate documentation and supporting information before submission.Monitor invoice status and follow up on rejected, delayed, or incomplete submissions.Export bank activity and accurately apply customer payments each business day.Process and deposit customer checks daily.Maintain accurate and current payment records within the company’s ERP system. Collections and Account ManagementMonitor customer accounts and promptly follow up on past-due invoices.Communicate professionally with customers regarding outstanding balances, payment status, billing discrepancies, and related questions.Research and resolve short payments, unapplied cash, deductions, and other account discrepancies.Document collection activity, customer commitments, and account updates accurately and consistently.Escalate significant payment issues or account concerns appropriately. Account Reconciliation and ReportingReconcile customer accounts and resolve discrepancies to ensure accurate and up-to-date accounts receivable records.Generate and maintain weekly aging reports and other reports detailing outstanding invoices, payments, and accounts receivable activity.Assist with daily, monthly, and year-end reporting requirements.Support month-end and year-end closing processes by providing accurate account information and documentation.Prepare supporting records and respond to information requests related to financial audits.Identify account trends, unresolved issues, and collection risks requiring additional attention. Customer and Internal CommunicationDevelop and maintain professional relationships with customers while responding promptly to billing and payment inquiries.Provide clear, courteous, and solutions-focused communication when resolving invoice discrepancies or collection matters.Partner with Sales, Account Management, Project Management, Customer Service, and other internal teams to research and resolve billing issues.Ensure relevant account information is communicated clearly and promptly to internal stakeholders.Provide responsive support while balancing customer relationships with the company’s financial objectives. Compliance and Process ImprovementEnsure accounts receivable transactions comply with company policies, procedures, and internal controls.Maintain complete and accurate documentation to support transaction history and audit requirements.Protect confidential customer and company financial information.Identify opportunities to improve the accuracy, efficiency, and consistency of accounts receivable processes.Help optimize the use of NetSuite and customer billing portals to streamline workflows and reduce manual effort.Participate in continuous improvement initiatives related to billing, cash application, collections, reporting, and account reconciliation. QualificationsRequiredAssociate degree in Accounting, Finance, Business, or a related field.2+ years of experience in accounts receivable, billing, collections, cash application, or a related finance role.Strong attention to detail and commitment to accuracy.Effective organizational, time management, and follow-through skills.Ability to manage multiple priorities and meet recurring deadlines.Strong verbal, written, and interpersonal communication skills.Ability to communicate professionally with customers regarding billing questions and past-due balances.Experience reconciling customer accounts and resolving payment discrepancies.Proficiency with Microsoft Office, particularly Excel and Outlook.Ability to handle confidential financial information with discretion.Ability to work collaboratively across departments. PreferredBachelor’s degree in Accounting, Finance, Business, or a related field.Experience using ERP software; NetSuite experience is strongly preferred.Experience working with customer billing and payment portals.Experience preparing aging reports and supporting month-end or year-end close activities.Experience with high-volume invoicing, cash application, or commercial collections.Familiarity with accounting principles, internal controls, and audit documentation requirements. What Makes You SuccessfulSuccessful Accounts Receivable team members at ImageWorks Display are:Accurate and detail-orientedOrganized and dependableProfessional and customer-focusedPersistent while maintaining positive relationshipsComfortable addressing billing and payment issuesResponsive and solutions-orientedCollaborative communicatorsSkilled at managing deadlines and competing prioritiesProactive about identifying and resolving discrepanciesCommitted to continuous improvement Why Join ImageWorks Display?At ImageWorks Display, you’ll play an important role in supporting the financial health of a growing organization while working alongside talented professionals across Finance, Sales, Account Management, Project Management, Supply Chain, and Operations.We foster a collaborative environment where ideas are encouraged, continuous improvement is embraced, and every team member contributes to our success. You’ll have the opportunity to strengthen processes, build relationships, and make a meaningful impact within an organization that values innovation, teamwork, accountability, and exceptional customer service. BenefitsImageWorks Display offers a competitive total rewards package, including:Competitive base salaryPerformance bonus opportunityMedical, dental, and vision insuranceHealth Savings Account (HSA)401(k) with company matchPaid Time OffPaid HolidaysLife and Disability InsuranceEmployee Assistance Program (EAP)Professional development and career growth opportunities Why You’ll Love This RoleThis position offers the opportunity to do more than process invoices and apply payments. You’ll help maintain the financial strength of a growing company, serve as a trusted resource for customers and internal teams, and contribute to improvements that make our accounts receivable processes more accurate and efficient.If you enjoy solving discrepancies, keeping accounts organized, building professional relationships, and seeing the direct impact of accurate and timely work, this could be the opportunity for you. Equal Opportunity EmployerImageWorks Display is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.