Accounting Assistant

Responsibilities

• Manage incoming customer orders and enter details accurately into company systems.
• Review order information for correct pricing, shipment terms, requested delivery timing, and any special handling needs.
• Maintain organized customer and account records to support documentation accuracy and operational compliance.
• Aid customers with questions, order concerns, and billing-related issues by providing timely and attentive support.
• Process return requests, coordinate with carriers, and help complete related credit documentation when needed.
• Share order progress, exceptions, and important updates with teams across operations, logistics, and other departments.
• Prepare pricing and availability information for requested items or special-order components.
• Partner with production, sales, and shipping teams to support on-time fulfillment and a positive customer experience.
• Contribute ideas for improving service workflows and resolving recurring administrative or billing challenges.

Requirements

• Experience in billing, accounts receivable, accounts payable, or related accounting support work.
• Familiarity with bills of lading, invoice coding, and transaction documentation in a manufacturing or distribution environment is preferred.
• Ability to perform bank reconciliations and maintain accurate financial and customer records.
• Working knowledge of QuickBooks or similar accounting software, along with Microsoft Outlook and other Microsoft Office tools.
• Strong attention to detail with the ability to manage multiple tasks and maintain accuracy under deadlines.
• Effective written and verbal communication skills for working with customers and cross-functional teams.
• Comfortable in an on-site business casual environment with closed-toe shoes required due to proximity to the production floor.

Benefits

Robert Half offers competitive compensation and benefits, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Pay

17 - 19 USD / Hourly

Schedule

Onsite

Location

Prattville, AL

Posted

2026-06-30T00:00:00Z