Account Supervisor

Role Overview

An Account Supervisor manages client relationships, oversees account performance, and guides project teams to deliver successful campaigns. They serve as the primary client contact, translating strategies into actionable plans, mentoring team members, and managing budgets to ensure profitability. The role involves building trust with mid-to-senior level clients, leading integrated projects, and ensuring timely, on-budget delivery.

Key Responsibilities

• Build and maintain strong client relationships as a trusted partner
• Lead and mentor Account Executives and Coordinators for team growth
• Oversee execution of campaigns, ensuring quality and adherence to budgets
• Manage budgets, forecasts, and account profitability
• Proactively identify client needs and deliver solutions for business growth
• Develop proposals, scopes, estimates, and presentations
• Collaborate internally and with clients to align creative work with business goals
• Contribute to new business development and organic growth
• Share industry insights to support informed decision-making

Qualifications & Skills

• 5+ years in account management within marketing, advertising, or agency settings
• Experience managing multiple accounts/projects with strong organizational skills
• Excellent communication and negotiation skills
• Financial acumen in forecasting, budgeting, and profitability management
• Collaborative leadership, mentorship, and professional development focus
• Strategic thinker with problem-solving abilities
• Experience managing marketing campaigns, content, experiences, and media
• Adaptable, curious, and innovative mindset
• Ability to work closely with Strategy and Creative teams to ensure high-quality output