Account Representative (Medical RCM EDI Software)

Responsibilities

• Aid clients with setup, implementation, and daily operations of the Quadax electronic claims processing software, Xpeditor.
• Train staff on product features and everyday use.
• Review and analyze multiple reports to identify billing trends for clients.
• Present clients with additional products and features.
• Contact insurance payers to research issues with unpaid or edited claims.
• Assist clients in creating and testing custom data conversions.
• Perform other duties as assigned.

Qualifications

• A bachelor’s degree is preferred.
• Show strong attention to detail and excellent investigative and software troubleshooting skills.
• Be capable of multitasking and maintaining professional relationships with multiple clients.
• Have a broad understanding of medical billing practices or Electronic Data Interchange processes.
• Be able to speak publicly and have sufficient public speaking skills.
• Experience working remotely is preferred.
• Be willing to travel approximately 30%-50% of the time.
• Maintain confidentiality at all times.

About the role

This position requires regional travel by automobile.