Account Representative (Medical Billing Software)

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Candidates based in Indianapolis, IN, St. Louis, MO, or Cleveland, OH preferred. Clients covered by this person are located in IN, southern IL and MO. Up to 30% travel (air/auto) to those areas will be required. Salary Range: $50k-$60k Responsibilities Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.Must be ready and able to train staff (current and new) on product features as well as everyday use.Read multiple reports and try to identify billing trends for clients.Present clients with additional products and features.Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.Assist clients in writing custom data converts and test these upon implementation.Other duties as assigned. Qualifications Bachelor’s degree preferredDetail oriented and good investigative and software troubleshooting skillsMust be able to multitaskKnowledge of medical billing practices or Electronic Data Interchange processesAbility to maintain a professional relationship with multiple clients while being personable, to establish better lines of communicationMust be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax productSufficient public speaking skillsPrevious experience working remotely preferredMust be willing to travel approximately 25%-30% of the timeAbility to maintain confidentiality