Account Merchandiser – Santa Rosa County, FL

About the Role

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities

• Exhibit a high level of ethical and moral conduct during all working hours.
• Perform specific activities of the assigned route, including selling new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Report new accounts, ownership changes, or closures in your assigned sales area to the ADC and RSS.
• Complete all required paperwork according to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC/RSS regarding product shortages, returns, refused orders, changes to next delivery, account information changes, or operational items.
• Achieve required percentage of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Prepare pallets, trays, damaged product, and returns for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring your presence and/or participation.
• Adhere to customer policies for vendors or suppliers, including business conduct, ethics, legal, delivery, and merchandising policies.
• Exhibit high ethical and moral conduct while representing Buffalo Rock Company at all times.
• Engage in continuous self-improvement through Buffalo Rock-provided training (web-based, in-house, or other methods).
• Successfully complete assigned training curriculum, including online and/or facilitated training.
• Take reasonable precautions to protect the Company from damages, theft, or other liabilities.
• Ensure safety of employee-partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock’s Purpose: “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock’s Core Values: Committed to serving our communities, customer success drives our success, integrity matters, obsessed with continuous improvement, we care for each other, win the day.
• Perform all other duties as assigned.

Skills

• Safety Awareness: Ability to identify and correct conditions that affect employee safety.
• Diversity Oriented: Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
• Accuracy: Ability to perform work accurately and thoroughly.
• Communication, Oral: Ability to communicate effectively with others using the spoken word.
• Communication, Written: Ability to communicate in writing clearly and concisely.
• Customer Oriented: Ability to take care of customers’ needs while following company procedures.
• Self Motivated: Ability to be internally inspired to perform a task to the best of one’s ability.
• Responsible: Ability to be held accountable or answerable for one’s conduct.
• Organized: Possessing the trait of being organized or following a systematic method of performing a task.
• Decision Making: Ability to make critical decisions while following company procedures.

Work Environment

This position is subject to working conditions related to the individual unique working conditions at each account. Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.

Physical Demands

• Stand: Constantly (more than 66% of the time)
• Walk: Constantly (more than 66% of the time)
• Sit: Occasionally (up to 33% of the time)
• Manually Manipulate: Constantly (more than 66% of the time)
• Grasp: Constantly (more than 66% of the time)
• Reach Outward: Constantly (more than 66% of the time)
• Reach Above Shoulder: Constantly (more than 66% of time)
• Speak: Constantly (more than 66% of the time)
• Climb: Occasionally (up to 33% of the time)
• Crawl: Occasionally (up to 33% of the time)
• Squat or Kneel: Frequently (33%-66% of the time)
• Bend: Frequently (33%-66% of the time)
• Lift/Carry:
  • 10 lbs. or less: Constantly (more than 66% of the time)
  • 11-20 lbs.: Constantly (more than 66% of the time)
  • 21-50 lbs.: Occasionally (up to 33% of the time)
  • 51-100 lbs.: Not Applicable
  • Over 100 lbs.: Not Applicable
• Push/Pull:
  • 12 lbs. or less: Constantly (more than 66% of the time)
  • 13-25 lbs.: Constantly (more than 66% of the time)
  • 26-40 lbs.: Constantly (more than 66% of the time)
  • 41-100 lbs.: Constantly (more than 66% of the time)

Requirements

• High School Diploma or General Education Degree (GED).
• No prior experience necessary.
• Valid state driver’s license with a good driving record.
• Smartphone device.
• Reliable transportation for business use with required insurance coverage; required to drive personal vehicle for work.

Knowledge

• Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services, including customer needs assessment and meeting quality standards.
• English Language: Knowledge of the structure and content of the English language, including spelling, grammar, and composition.
• Mathematics: Knowledge of arithmetic, algebra, geometry, and their applications.

Schedule

May require additional hours not scheduled; must be flexible.