Jobs · Customer Service · Alabama

Account Merchandiser

Buffalo Rock Company · Talladega, AL · 1 mo ago
Customer ServiceFull-time

About the role

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities

  • Exhibit ethical and moral conduct during all working hours.
  • Perform specific activities of the assigned route, including selling in of new products, incremental displays, additional merchandising space, and promotions.
  • Drive to and from customer sites.
  • Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy.
  • Develop and maintain positive professional customer relationships.
  • Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
  • Communicate to the ADC and RSS all new accounts in your assigned sales area.
  • Notify ADC / RSS of any change to an existing account, including ownership or closure.
  • Properly complete all required paperwork to Company Policy and timeline.
  • Maintain CDA compliance for all assigned accounts.
  • Communicate daily with ADC / RSS about product shortages, returns, refused orders, changes to next delivery order, account information changes, or any operational items.
  • Achieve required % of Strategic Execution Objectives.
  • Execute and achieve all account program key objectives.
  • Rotate all products in accordance with Buffalo Rock Policy and Procedures.
  • Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
  • Aid in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
  • Attend all scheduled meetings requiring your presence and / or participation.
  • Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
  • Perform all other duties as assigned.

Qualifications

  • High School Diploma or GED
  • No prior experience necessary
  • Valid state driver license, for state of residence, with a good driving record
  • Smartphone device
  • Reliable transportation for business use with required insurance coverage; required to drive personal vehicle for work

Skills

  • Sales and Marketing
  • Customer and Personal Service
  • English Language
  • Mathematics

Benefits

N/A

Pay

N/A

Schedule

N/A

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