Account Merchandiser

About the role

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio. This role requires a high level of ethical and moral conduct and involves driving to and from customer sites, developing positive customer relationships, and communicating with the Distribution Center and Retail Sales Supervisor.

Responsibilities

• Sell in new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Maintain CDA compliance for all assigned accounts.
• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Prepare pallets, trays, damaged product, and returns for pick up at each account.
• Aid in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

Qualifications

• High School Diploma or General Education Degree (GED).
• No prior experience necessary.
• Valid state driver license with a good driving record.
• Smartphone device.
• Reliable transportation for business use with required insurance coverage.
• Required to drive personal vehicle for work.
• Knowledge of Sales and Marketing, Customer and Personal Service, English Language, Mathematics.

Skills

• Safe working conditions.
• Diversity oriented.
• Accuracy.
• Effective communication (oral and written).
• Customer oriented.
• Self motivated.
• Organized.
• Decision making.

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Pay

Salary range: $XX - $YY per hour. Exact pay will be determined based on experience and qualifications.

Schedule

May require additional hours not scheduled; must be flexible.