Account Merchandiser

About the role

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio. This role requires a high level of ethical and moral conduct and involves driving to and from customer sites, developing positive customer relationships, and communicating with the Distribution Center and Retail Sales Supervisor.

Responsibilities

• Sell in new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Maintain CDA compliance and communicate daily with ADC / RSS about product shortages, returns, refused orders, changes to next delivery order, account information changes, or operational items.
• Achieve required % of Strategic Execution Objectives and execute account program key objectives.
• Rotate products in accordance with Buffalo Rock Policy and Procedures.
• Prepare pallets, trays, damaged product, and returns for pick up at each account.
• Aid in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings and adhere to customer policies for vendors or suppliers.
• Perform all other duties as assigned.

Requirements

• High School Diploma or GED.
• No prior experience necessary.
• Valid state driver license with a good driving record.
• Reliable transportation for business use with required insurance coverage.
• Smartphone device.
• Required physical demands: C (Constantly) Lift/Carry, Stand, Walk, Sit, Reach Outward, Reach Above Shoulder, Speak, Climb, Squat or Kneel, Bend.

Qualifications

• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Decision Making - Ability to make critical decisions while following company procedures.

Skills

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Pay

Commensurate with experience.

Schedule

May require additional hours not scheduled; must be flexible.