Account Merchandiser

About the role

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio. This role requires exhibiting ethical and moral conduct, driving to and from customer sites, and communicating with the Distribution Center and Retail Sales Supervisor.

Responsibilities

• Sell in new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Maintain CDA compliance for all assigned accounts.
• Communicate daily with ADC / RSS about product shortages, returns, refused orders, changes to next delivery order, account information changes, or operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Rotate products in accordance with Buffalo Rock Policy and Procedures.
• Prepare pallets, trays, damaged product, and returns for pick up at each account.
• Aid in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers.
• Perform all other duties as assigned.

Requirements

• High School Diploma or General Education Degree (GED).
• Valid state driver license with a good driving record.
• Reliable transportation for business use with required insurance coverage.
• Smartphone device.
• Ability to lift up to 50 lbs.
• Physical demands: F (Frequently) - Lift/Carry, Stand, Walk, Sit, Reach Outward, Reach Above Shoulder, Speak, Grasp, Climb, Squat or Kneel, Bend.

Qualifications

• Must have a high level of ethical and moral conduct.
• Must be able to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Must be able to perform work accurately and thoroughly.
• Must be able to communicate effectively with others using the spoken word and in writing.
• Must be able to take care of the customers' needs while following company procedures.
• Must be able to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Must be able to be held accountable or answerable for one’s conduct.
• Must be able to organize and follow a systematic method of performing a task.
• Must be able to make critical decisions while following company procedures.
• Must be able to work independently and manage multiple tasks.

Skills

• Customer and Personal Service.
• Sales and Marketing.
• Mathematics.
• English Language.
• Physical Demands.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Continuous self-improvement through the knowledge and use of all Buffalo Rock provided training.
• Ensuring that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
• Ensuring that every reasonable precaution is taken to protect the safety of employee-partners, self, customers, Buffalo Rock property, and customer property.
• Honoring and following through on all business commitments.
• Embodying Buffalo Rock’s Purpose of “Building brands through legendary service and remarkable people.”
• Living Buffalo Rock’s Core Values: Committed to serving our communities, Customer success drives our success, Integrity matters, Obsessed with continuous improvement, We care for each other, Win the day.

Pay

Details on pay are not specified in the job posting.

Schedule

May require additional hours not scheduled; must be flexible.