Account Manager, Technical Services (Territory: Houston, TX)

About the Role

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world-class portfolio of brands – including Dulux, International, Sikkens, and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

Serve as the frontline salesperson with responsibility for the execution of agreed sales and profitability targets established by the business within the assigned sales area by developing new business and expanding the business with existing customers.

Responsibilities

• Manage a portfolio of customers in a designated area to execute the sales plan.
• Provide technical support to customers, including setting up mixing machines, training painters, troubleshooting, and resolving issues.
• Independently prepare sales presentations, contracts, and proposals to ensure the successful outcome of transactions.
• Screen the customer base for new opportunities, generate leads, and maintain a pipeline.
• Provide appropriate and agreed levels of contact, service, and support to ensure sales targets are met.
• Monitor sales against agreed targets regularly, identify remedial actions when necessary, and ensure implementation.
• Collect, report, and analyze customer feedback and market trends for further market penetration.
• Promote a positive company image and develop long-term relationships with customers.

Requirements

• High school diploma or equivalent; Bachelor of Science in Business Administration or related field preferred.
• 3 years of experience in commercial roles, sales, key account management, or sales to strategic accounts in paints and powder coatings, business-to-business industry, or related field.
• Understanding of cross-functional processes and financial concepts related to sales and cost to serve.
• 1 year of experience providing technical support and training customers on the proper use of products.
• Effective problem-solving and decision-making skills.
• Strong customer service, communication, and presentation skills.
• Ability to manage projects, create value propositions, and drive results.
• Proficiency with Microsoft Office.
• Ability to travel up to 10%, including overnight travel.
• Must be able to participate in and complete a qualitative and quantitative respirator fit test and use a respirator as required.
• Must be fluent in English.

Assigned Territory

Houston, Texas, and surrounding areas.

Pay

The salary range for this position is $90,000.00 - $95,000.00 based upon experience. This position is also eligible for an annual bonus target of 35%, based on individual and company performance.

Benefits

• Medical Insurance with HSA
• Dental, Vision, Life, AD&D benefits
• 401K Retirement Savings with 6% Company Match
• Generous vacation, personal, and holiday pay
• Paid Parental leave
• Active Diversity and Inclusion Networks
• Career growth opportunities on a regional and global scale
• Tuition Reimbursement
• Employee referral bonus