Account Manager (Scottsdale, AZ or Austin, TX)

About the role

The most valuable relationships in enterprise sales aren’t won once — they’re earned again and again. As an Account Manager at Files.com, you’ll own renewals and expansions with Fortune 500s, global brands, and fast-scaling enterprises that already trust us with mission-critical workflows.

Responsibilities

• Master the Product: Become a Files.com expert, understanding features, integrations, and use cases at a level that builds credibility with both technical and business stakeholders.
• RUN Strategic Renewals: Lead conversations that reinforce value, uncover evolving needs, and secure long-term partnerships.
• DRIVE Expansions: Identify growth opportunities across departments, child sites, and feature adoption, and close expansions that deepen reliance on Files.com.
• GUARD Revenue with Discipline: Protect every dollar of revenue by rightsizing plans, preventing churn, and converting monthly accounts into stable annual or multi-year contracts.
• Navigate Complex Accounts: Manage multi-stakeholder relationships across IT, security, and business leaders, keeping deal control and momentum.
• FORECAST and EXECUTE: Maintain accurate renewal and expansion pipelines, prioritize intelligently, and consistently deliver on growth and retention targets.

Requirements

• Proven success in enterprise sales, preferably in a similar role.
• Experience with SaaS products and enterprise-level sales.
• Strong communication and relationship-building skills.
• Ability to work independently and as part of a high-performing team.
• Technical fluency with a focus on product knowledge.
• Strategic thinking and ability to identify growth opportunities.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, or a related field.
• Minimum 5 years of relevant experience in enterprise sales.
• Experience with Salesforce or similar CRM tools.
• Passionate about SaaS and enterprise solutions.

Skills

• Strategic Selling
• Customer Relationship Management
• Product Knowledge
• Renewal Strategy
• Expansion Selling
• Account Management

Benefits

• 100% Paid Health, Dental & Vision (75% for family)
• 401(k) with 4% Company Match
• Equity Grants for Every Employee
• Paid Parental Leave
• 20 PTO Days + 11 Holidays + Full Company Winter Break
• $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
• Free Catered Breakfast every day in our Scottsdale office
• Team Travel to NYC, Austin, Nashville, Miami, and more

Pay

Compensation: 110,000 - $250,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits

Schedule

Full-time position based in Old Town Scottsdale, AZ or Downtown Austin, TX - No Remote Candidates