Account Manager, Public Sector
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real specific content. We have Overview (maybe not needed as heading? Could be "About the role" or "Overview"? The list includes "About the role". The posting has "Overview Working at Atlassian" and then "Overview Atlassian is continuing...". Might treat as "About the role" or "Overview". Since they gave examples, we can use "About the role" heading for overview content. Also we have Responsibilities, Compensation (Pay Ranges), Qualifications, Benefits & Perks, About Atlassian (maybe "About Atlassian" could be "About the company"? Not in list but we could treat as "About Atlassian" but not in allowed headings. Probably we should not create a section for that unless it matches allowed headings. The allowed headings list includes: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content to those headings. "Overview" could be "About the role". Responsibilities present. Qualifications present. Pay Ranges present => "Pay". Benefits & Perks => "Benefits". There's no explicit "Requirements" separate from Qualifications; we could combine. There's no "Skills" separate; maybe we can omit. No Schedule. So we will output sections: About the role, Responsibilities, Qualifications, Pay, Benefits.
We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes EEO statement at end: "At Atlassian, we're motivated..." includes EEO and accommodation statement. That is boilerplate; we should remove it. Also the line about identity verification maybe also boilerplate? It's about employment fraud purposes; might be considered legal boilerplate; likely remove. Also the line about "To learn more about our culture and hiring process, visit go.atlassian.com/crh ." That's also maybe boilerplate; but it's about culture; could be considered part of About Atlassian. However it's not in allowed headings; we might drop it. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the EEO statement and accommodation lines, identity verification line, and maybe the culture/hiring process link. Keep the substantive content: overview about working at Atlassian, the strategic focus, responsibilities, compensation, qualifications, benefits.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the details like pay ranges, zones, qualifications bullet points, responsibilities bullet points, benefits description.
We must format using for headings, - for lists,
for prose.
We need to avoid repeating job title as heading (not present). Do not put Job ID/requisition numbers as headings (none). Ensure we don't create empty sections.
Let's extract substantive content:
Overview Working at Atlassian: "Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity."
Then "Overview Atlassian is continuing to drive investments focused on developing our largest, most strategic customers across Public Sector. We partner with 82% of the Fortune 500 and work with teams at US Space Force, US Department of Defense, NASA and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. Our team drives retention and accelerates expansion, contributing to the transformation of our largest Public Sector customers. This role will cover our most strategic FSI, DoD and IC customers. You will enhance revenue growth by ensuring high customer retention, proactively engaging on expansion opportunities, and leading upsell, upgrade, and cross-sell efforts. Collaboration with our Global Sales Team, including strategic account planning and cross-functional partnerships, is essential for driving total book of business growth. We are proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services."
We can combine these two overview paragraphs into About the role section.
Responsibilities: list bullet points (the lines after "Responsibilities"):
- Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach
- Drive best-in-class retention across your customer base.
- Develop Senior and Executive relationships via video and in-person.
- Manage high-value renewals and expansions across our product portfolio.
- Identify growth opportunities through effective discovery and qualification
- Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell.
- Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
- Maintain understanding of product updates and articulate improvements to customers and partners.
- Ensure accurate forecasting, opportunity hygiene and project documentation.
We need to preserve each as
- .
Qualifications: list bullet points after "Qualifications":
- 5+ years in account management, inside sales, or customer success across Department of Defense / Intelligence Community / Federal System Integrator customers
- Familiarity with Federal Acquisition Regulation (FAR) and defense trade controls like ITAR
- Proven ability to develop effective relationships both internal and external to achieve outcomes
- Experience with account planning, prioritizing customer engagements to maximize growth and retention
- Track record of meeting or exceeding performance goals
- Experience with a large Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals
- Experience working with Channel Partners to retain and grow customer accounts
- Experience with complex, end-to-end sales cycles is preferred
Pay: The compensation section includes paragraphs about equitable compensation, link to pay zones, then "Pay Ranges In The United States, We Have Three Geographic Pay Zones. For This Role, Our Current Base Pay Ranges For New Hires In Each Zone Are: Zone A: $134,100 - $175,075 Zone B: $120,600 - $157,450 Zone C: $111,600 - $145,700". Also mention eligibility for benefits, bonuses, commissions, equity. We should keep that. The instruction: include Pay section only if posting actually states them. Yes.
We need to format as prose maybe with
. Could also list zones as
. But the instruction: Use - for any list of duties/requirements/benefits. Pay ranges maybe not a list but could be list. Safer to use
for prose. We'll include the sentences.
Benefits: The Benefits & Perks section: "Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits ." We should keep that as prose. The link maybe considered boilerplate? It's a reference to benefits page; but it's part of benefits description. Probably keep.
We must remove duplicated lines: there is duplicate "Overview" headings; we combined.
Now produce HTML fragment:
About the role
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Atlassian is continuing to drive investments focused on developing our largest, most strategic customers across Public Sector. We partner with 82% of the Fortune 500 and work with teams at US Space Force, US Department of Defense, NASA and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. Our team drives retention and accelerates expansion, contributing to the transformation of our largest Public Sector customers. This role will cover our most strategic FSI, DoD and IC customers. You will enhance revenue growth by ensuring high customer retention, proactively engaging on expansion opportunities, and leading upsell, upgrade, and cross-sell efforts. Collaboration with our Global Sales Team, including strategic account planning and cross-functional partnerships, is essential for driving total book of business growth. We are proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services.
Responsibilities
- Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach
- Drive best-in-class retention across your customer base.
- Develop Senior and Executive relationships via video and in-person.
- Manage high-value renewals and expansions across our product portfolio.
- Identify growth opportunities through effective discovery and qualification
- Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell.
- Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
- Maintain understanding of product updates and articulate improvements to customers and partners.
- Ensure accurate forecasting, opportunity hygiene and project documentation.
Qualifications
- 5+ years in account management, inside sales, or customer success across Department of Defense / Intelligence Community / Federal System Integrator customers
- Familiarity with Federal Acquisition Regulation (FAR) and defense trade controls like ITAR
- Proven ability to develop effective relationships both internal and external to achieve outcomes
- Experience with account planning, prioritizing customer engagements to maximize growth and retention
- Track record of meeting or exceeding performance goals
- Experience with a large Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals
- Experience working with Channel Partners to retain and grow customer accounts
- Experience with complex, end-to-end sales cycles is preferred
Pay
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges In The United States, We Have Three Geographic Pay Zones. For This Role, Our Current Base Pay Ranges For New Hires In Each Zone Are: Zone A: $134,100 - $175,075 Zone B: $120,600 - $157,450 Zone C: $111,600 - $145,700
Benefits
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings
- for lists,
for prose. We need to avoid repeating job title as heading (not present). Do not put Job ID/requisition numbers as headings (none). Ensure we don't create empty sections. Let's extract substantive content: Overview Working at Atlassian: "Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity." Then "Overview Atlassian is continuing to drive investments focused on developing our largest, most strategic customers across Public Sector. We partner with 82% of the Fortune 500 and work with teams at US Space Force, US Department of Defense, NASA and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. Our team drives retention and accelerates expansion, contributing to the transformation of our largest Public Sector customers. This role will cover our most strategic FSI, DoD and IC customers. You will enhance revenue growth by ensuring high customer retention, proactively engaging on expansion opportunities, and leading upsell, upgrade, and cross-sell efforts. Collaboration with our Global Sales Team, including strategic account planning and cross-functional partnerships, is essential for driving total book of business growth. We are proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services." We can combine these two overview paragraphs into About the role section. Responsibilities: list bullet points (the lines after "Responsibilities"): - Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach - Drive best-in-class retention across your customer base. - Develop Senior and Executive relationships via video and in-person. - Manage high-value renewals and expansions across our product portfolio. - Identify growth opportunities through effective discovery and qualification - Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell. - Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis - Maintain understanding of product updates and articulate improvements to customers and partners. - Ensure accurate forecasting, opportunity hygiene and project documentation. We need to preserve each as
- .
Qualifications: list bullet points after "Qualifications":
- 5+ years in account management, inside sales, or customer success across Department of Defense / Intelligence Community / Federal System Integrator customers
- Familiarity with Federal Acquisition Regulation (FAR) and defense trade controls like ITAR
- Proven ability to develop effective relationships both internal and external to achieve outcomes
- Experience with account planning, prioritizing customer engagements to maximize growth and retention
- Track record of meeting or exceeding performance goals
- Experience with a large Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals
- Experience working with Channel Partners to retain and grow customer accounts
- Experience with complex, end-to-end sales cycles is preferred
Pay: The compensation section includes paragraphs about equitable compensation, link to pay zones, then "Pay Ranges In The United States, We Have Three Geographic Pay Zones. For This Role, Our Current Base Pay Ranges For New Hires In Each Zone Are: Zone A: $134,100 - $175,075 Zone B: $120,600 - $157,450 Zone C: $111,600 - $145,700". Also mention eligibility for benefits, bonuses, commissions, equity. We should keep that. The instruction: include Pay section only if posting actually states them. Yes.
We need to format as prose maybe with
. Could also list zones as
- . But the instruction: Use
- for any list of duties/requirements/benefits. Pay ranges maybe not a list but could be list. Safer to use
for prose. We'll include the sentences. Benefits: The Benefits & Perks section: "Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits ." We should keep that as prose. The link maybe considered boilerplate? It's a reference to benefits page; but it's part of benefits description. Probably keep. We must remove duplicated lines: there is duplicate "Overview" headings; we combined. Now produce HTML fragment:
About the role
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Atlassian is continuing to drive investments focused on developing our largest, most strategic customers across Public Sector. We partner with 82% of the Fortune 500 and work with teams at US Space Force, US Department of Defense, NASA and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. Our team drives retention and accelerates expansion, contributing to the transformation of our largest Public Sector customers. This role will cover our most strategic FSI, DoD and IC customers. You will enhance revenue growth by ensuring high customer retention, proactively engaging on expansion opportunities, and leading upsell, upgrade, and cross-sell efforts. Collaboration with our Global Sales Team, including strategic account planning and cross-functional partnerships, is essential for driving total book of business growth. We are proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services.
Responsibilities
- Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach
- Drive best-in-class retention across your customer base.
- Develop Senior and Executive relationships via video and in-person.
- Manage high-value renewals and expansions across our product portfolio.
- Identify growth opportunities through effective discovery and qualification
- Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell.
- Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
- Maintain understanding of product updates and articulate improvements to customers and partners.
- Ensure accurate forecasting, opportunity hygiene and project documentation.
Qualifications
- 5+ years in account management, inside sales, or customer success across Department of Defense / Intelligence Community / Federal System Integrator customers
- Familiarity with Federal Acquisition Regulation (FAR) and defense trade controls like ITAR
- Proven ability to develop effective relationships both internal and external to achieve outcomes
- Experience with account planning, prioritizing customer engagements to maximize growth and retention
- Track record of meeting or exceeding performance goals
- Experience with a large Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals
- Experience working with Channel Partners to retain and grow customer accounts
- Experience with complex, end-to-end sales cycles is preferred
Pay
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges In The United States, We Have Three Geographic Pay Zones. For This Role, Our Current Base Pay Ranges For New Hires In Each Zone Are: Zone A: $134,100 - $175,075 Zone B: $120,600 - $157,450 Zone C: $111,600 - $145,700
Benefits
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings
- for any list of duties/requirements/benefits. Pay ranges maybe not a list but could be list. Safer to use