Account Manager
Augustus · New York, NY · 6 days ago
On-siteBusiness Development$150k–$230k/yrFull-time
About the role
The Role We are looking for a Founding Account Manager, who leads the go live of our customers for the US Bank. As of today there is no Account Management function at Augustus, you are here to build it.
Responsibilities
- Build Account Management: Decide and steer how this function scales, how we run upsells, how new product launches are coordinated, and which KPIs define success.
- Customer Onboarding: Work with customers and internal stakeholders (product, operations, and compliance) to ensure a smooth onboarding and integration experience after contract signature.
- Customer Success: Ensure customers ramp revenue, surface product feedback, and don't churn.
Requirements
- Experience as a Consultant or CoS/FA at a fast-paced startup.
- Genuine, proven interest in GTM.
Qualifications
- Based in NYC or Berlin, or willing to relocate.
- Comfortable traveling globally across the US, Europe, APAC, and LATAM.
Skills
- Relentless: You can't leave something broken. You don't stop because it got hard or because no one is watching.
- Set The Bar: You're harder on yourself than anyone else would be. You don't need external accountability to care about quality.
- Shape The Game: You don't wait for a playbook and you don't need one. You walk into genuinely new territory and figure it out. You move before anyone asked you to.
- Systems First: You don't solve problems by adding people or effort. You build systems that make the problem smaller. Your first instinct is to automate, not to handle it manually.
Benefits
- Career Growth: You will be given more responsibility and pushed to grow faster than ever before.
- Network: Your peers are brilliant, highly motivated people. These people will be foundational in your future opportunities.
- Real Participation: Employees are shareholders. You will think and act like an owner.
- Perks & Benefits: Relocation support, visa support, the latest Apple gear (MacBook + AirPods), lunch benefit, gym benefit, a beautiful office in the heart of the city, 4x on-/offsites per year, and an annual development budget.
- Health & Insurance: Our US team receives comprehensive Medical, Dental, and Vision insurance plans. We are offering 401(k) retirement plans.
Pay
Compensation packages at Augustus include base salary, equity, and benefits. Total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and geographic location. Compensation Range: $150K - $230K