Account Manager/Program Manager

At NCAB Group, we believe great people drive business success. As an Account Manager/Program Manager, you'll join a passionate and collaborative team offering you the opportunity to contribute, learn and grow together. Your team in San Jose, California is happy to welcome you! Since 1993, our focus has been on delivering high-quality PCB solutions by combining global expertise with local support. Inspired by our vision, Making PCBs easy, we build long-term partnerships based on trust, quality and technical excellence. On our growth past we invest in people, digital transformation and sustainable business practices—creating opportunities to learn, grow and make an impact. Main Responsibilities Serve as the primary point of contact for customers, outside sales, and technical sales teams.Build and maintain strong customer relationships with a proactive and solution-driven approach.Manage accounts throughout the entire sales cycle—from order placement to fulfillment.Provide exceptional communication and negotiation skills to ensure seamless customer experiences.Collaborate in a value-driven, team-oriented environment with short decision-making channels.Focus on problem-solving rather than just taking orders—be a solutions provider! Profile Proven experience in account management or inside sales with a track record of customer success.Strong negotiation skills and the ability to manage long sales/order cycles.Exceptional communication—comfortable picking up the phone and engaging directly with customers.Highly organized, detail-oriented, and able to work independently in a fast-paced environment.Experience with order entry/enterprise systems is a plus.Knowledge of the Printed Circuit Board (PCB) industry and PCB Assemblies is preferred, but not required.Associate’s degree in business or related field required or equivalent experience. Benefits Competitive Compensation: Depending on experience, competitive base salary + bonus.Comprehensive Benefits: Health, Dental, Matching 401(k), Short & Long-term Disability, and $25K Life Insurance—all starting Day 1.Professional Growth: Tailored 90-day onboarding program + ongoing training. Our Values Our shared values Quality First, Strong Relationships, Full Responsibility shape our culture and guide how we think, act and work together. Ready for your next step? Apply now!