Account Manager, Manufacturing

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.

Pay

This position is hourly, with a starting pay rate of $XX.XX/hour and 4% vacation pay. The pay range reflects the potential total compensation for this role at the time of posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience, and individual skills.

Responsibilities

• Produce positive sales growth for a specific geography or vertical market with an average of 5-10 current accounts and $4M to $4.5M in annual revenue.
• Use Grainger's Customer Relationship Management (CRM), Salesforce, to perform all aspects of business daily.
• Understand customer goals and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business.
• Oversee support of managed inventory tasks to guide greater understanding of customers, increase contacts within the customer group, and increase sales results.
• Understand Grainger's Value Proposition by providing solutions to grow profitable sales.
• Develop account penetration strategies, including regular business reviews for essential customers to maximize sales.
• Travel to each customer within the aligned market at least once per month, or more frequently where needed.
• Apply process discipline to align planning goals with pipeline development to grow market revenue.
• Utilize the sales process to uncover customer objections/concerns and determine appropriate solutions.

Requirements

• High School Diploma/GED.
• 3+ years of direct outside sales experience.
• Experience with sales forecasting, opportunity management, and customer planning.
• Ability to utilize sales processes effectively.

Benefits

Our programs provide choice and flexibility to meet your individual needs. Benefits may vary based on hours worked:

• Medical, dental, vision, and prescription drug coverage.
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help with physical, emotional, mental, financial, and other concerns.
• Registered Retirement Savings Plan & Defined Contribution Pension Plan.
• Educational & Professional Membership Fee Assistance program.
• Employee discounts, team member perks, and more.